Senior SAP Basis Technical Service Lead – Cloud

SAP SE; Kuala Lumpur; On-site; MYR 120,000 - 150,000; Full time

Job summary

A leading software company is looking for a Technical Service Manager in Kuala Lumpur, Malaysia. This role involves serving as a key technical advisor to customers, managing escalations, and collaborating with various delivery teams to ensure seamless service. Applicants should have a relevant degree and over 9 years of experience in SAP technology. Join us for a rewarding career with constant learning and great benefits.

Benefits

Great benefits

Constant learning and skill growth

Flexible working models

Qualifications

• Solid expertise in SAP technologies preferred.
• Ability to explain technical details to non-technical audiences.
• Experience working with international and cross-cultural teams.

Responsibilities

• Serve as primary technical contact for customers.
• Advocate for value-added services.
• Collaborate with delivery units for service plans.

Skills

Customer service

Communication

Analytical skills

Project management

Conflict resolution

Education

Bachelor’s degree in Computer Science, Engineering, or Information Management

Job description

A leading software company is looking for a Technical Service Manager in Kuala Lumpur, Malaysia. This role involves serving as a key technical advisor to customers, managing escalations, and collaborating with various delivery teams to ensure seamless service. Applicants should have a relevant degree and over 9 years of experience in SAP technology. Join us for a rewarding career with constant learning and great benefits.