Senior Sales Manager

Reeracoen Recruitment; Shah Alam; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading recruitment agency in Shah Alam is seeking a candidate for a sales-focused role. Responsibilities include monitoring customer interactions, identifying new business opportunities, and collaborating with various divisions. The position offers a competitive basic salary ranging from RM 4,500 to RM 6,000 along with monthly incentives, allowances, and a bonus structure based on performance. The ideal candidate should possess strong communication skills and experience in customer service, particularly in the steel industry.

Benefits

Monthly incentives

Attendance and transport allowances

Group insurance

Annual and medical leave

Bonus of fixed 2 months' salary

Qualifications

• Experience in sales or customer service related to steel products.
• Ability to analyze data and summarize reports.
• Strong interpersonal and negotiation skills.

Responsibilities

• Monitor customer follow-up to ensure satisfaction.
• Identify local companies for product introductions.
• Collaborate with Sales and Marketing teams on product launches.

Skills

Customer relationship management

Sales forecasting

Communication

Job description

Overview

Reeracoen Recruitment – Shah Alam, Selangor

Responsibilities

• Responsible in monitoring the work ("follow-up") on customers made to increase customers' confidence in steel products distributed.
• Responsible in identifying local companies, especially new companies, to introduce the company’s production products and subsequently convince customers to use the relevant steel products.
• Responsible for cooperating with the Accounts division in monitoring the accounts of customers to ensure that the accounts can be settled on time; if there are problems, provide accurate information and communicate with customers for outstanding accounts.
• Responsible for liaising and collaborating with the Sales, Marketing and Services team related to the company’s key product releases, providing an understanding of the product characteristics, and providing content guidelines for steel products.
• Responsible for preparing a new product information plan and working with the Sales, Marketing and Live Services team on the implementation plan so that it runs according to the plan that has been set.
• Preparing sales forecast and planning of the material intake.
• Maintains relationships with clients by providing support, information, and guidance.
• Attending to customer complaints and ensuring their satisfaction.
• Prepares reports by collecting, analyzing, and summarizing information.
• Providing after-sales service.
• Prepare quotation.
• Performs other duties as assigned.

Compensation and Benefits

• Basic Salary = RM 4,500 ~ RM 6,000
• Monthly Incentive of RM100.00/month (Upon confirmation)
• Attendance Incentive of RM25.00/month (Based on Leave condition)
• Attendance Allowance of RM2.00/day (Based on Daily Attendance)
• Transport Allowance of RM80.00/month (Based on Leave condition)
• Subsidy Food Coupon at RM1.50/day
• EPF: 15%
• Uniform
• Group Insurance
• Panel Clinic
• Annual Leave (AL) – Can be utilized upon confirmation; if not fully utilized will be paid back in January of the upcoming year
• Less than 3 yrs: 14 days
• 3 ~ 5 yrs: 16 days
• Medical Leave (ML) – Entitled upon joining (including probation period); Less than 2 yrs: 14 days; 2 ~ 5 yrs: 18 days
• Bonus – Fixed 2 months’ salary, payout in the end of December every year (prorate for staff not completing 1 year of service)
• Performance Incentive – based on company performance
• Increment rate: 3-4.5% (Recent)

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