Senior Retail Associate

Anaika Collections; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A retail fashion company is seeking a Senior Retail Associate at Setia City Mall / I-City. The role requires a passion for selling and customer service, with responsibilities including achieving sales targets, conducting stock counts, and providing training to new team members. Candidates should be comfortable with retail working hours and have at least an SPM or equivalent qualification. The position offers a full-time contract and opportunities to grow within a leading specialty retail environment.

Qualifications

• Excellent communication skills in English.
• Ability to work retail hours including shifts and weekends.
• Proven ability to achieve sales targets.

Responsibilities

• Serve as a brand ambassador with a professional image.
• Provide top-notch customer service to meet sales goals.
• Conduct daily and monthly stock counts.
• Submit required reports on time.

Skills

Sales passion

Customer service orientation

Adaptability to fast-paced environments

Education

SPM, Diploma, Bachelor’s Degree or equivalent

Job description

Senior Retail Associate (Setia City Mall / I-City)

Anaika Collections Sdn Bhd as a subsidiary of Valiram Group (www.valiram.com), is a fashion-forward company that has exclusive retail rights to operate stores for famous and emerging brand names such as Charles & Keith & Pedro. Commanding a large presence in Malaysia as well as in Singapore and with its continuous expansion plans, we are always on the lookout for highly motivated and driven individuals who are keen to join our ever-expanding family and be a part of a leading specialty retailer and brand builder. We currently have close to 50 stores in Malaysia and are continuously growing each year.

Responsibilities

• To be an ambassador for the represented Brand and portray at all times a professional and customer-oriented image.
• To provide excellent customer service while achieving sales target set.
• To perform stock replenishment and price tagging whenever required.
• Ensure that monthly sales targets are achieved for the store.
• Conduct daily, monthly stock count for all stores.
• Ensure the appropriate daily, weekly and monthly reports submission are delivered on time.
• Responsible to support / attend any meeting / huddle in the absence of Store PIC / Assistant Store Manager / Store Manager.
• To be competent as On Job Training Instructor (OJTI).
• Able to assist new team members in daily job and task as well as any related training matters.

Requirements

• Passion for selling.
• Customer service oriented.
• Comfortable working in a fast-paced environment.
• Must be comfortable to retail hours (shift work, weekends, and Public Holidays).
• Candidate must possess at least SPM, Diploma, Advanced/Higher/Graduate Diploma, Bachelor’s Degree, Post Graduate Diploma, Professional Degree, any field.
• Required language: English.

Job Type: Full-time

Application Questions

• Are you planning to further pursue your studies within these few years? (required question)