Senior R&D cum QA/QC Manager (Cosmetics / Personal Care)
About the role
Everfresh Premium Sdn Bhd, a leading manufacturer of high-quality cosmetic and personal care products, is seeking an experienced R&D cum QA/QC Manager to join our dynamic team. This full-time position, based in Lunas, Kedah, plays a pivotal role in driving innovation, ensuring product excellence, and supporting the company’s overall growth. The role oversees the end-to-end lifecycle of cosmetic product development, from formulation and testing to scale-up and stability studies, while also managing all QA/QC functions to ensure every product meets regulatory, safety, and customer standards.
Key Responsibilities
Research & Development (R&D)
- Lead end-to-end formulation of skincare, haircare, body care, and cosmetic products.
- Develop new formulations based on market trends, customer briefs, and brand direction.
- Oversee and manage the research and development of new cosmetic and personal care products to meet market demands and exceed customer expectations.
- Conduct compatibility, stability, efficacy, and performance testing.
- Improve existing formulas for better texture, sensorial feel, and performance.
- Source and evaluate new raw materials; maintain updated ingredient database.
- Work closely with Marketing and Production to translate concepts into finished product formulations.
Quality Assurance (QA)
- Establish and maintain quality management systems (QMS) in accordance with GMP, ISO, and regulatory requirements.
- Prepare and maintain documentation including SOPs, COAs, COOs, SDS, batch records, and QA reports.
- Ensure raw materials and finished products comply with regulatory requirements (NPRA, ASEAN Cosmetic Directive).
- Oversee internal audits and support external inspections.
Quality Control (QC)
- Supervise QC activities: incoming raw material and packaging material inspection, in-process checking, and final product testing.
- Ensure lab equipment calibration, proper sampling, and accurate record-keeping.
- Implement corrective and preventive actions (CAPA) for quality issues.
- Investigate product complaints and implement improvements.
Regulatory & Compliance
- Manage NPRA notifications, product registrations, ingredient compliance checks, and PIF updates.
- Ensure adherence to halal, safety, and labelling regulations.
- Communicate with suppliers, auditors, and regulatory bodies where required.
Team & Project Management
- Lead, coach, and develop R&D and QC team members to strengthen overall technical capabilities.
- Oversee project planning, establish timelines, and manage multiple development pipelines to ensure on-time delivery.
- Coordinate with the production team and oversee the full scale-up process to ensure a smooth transition of new formulations into manufacturing, while maintaining operational efficiency and strict adherence to Good Manufacturing Practices (GMP).
- Track and maintain production schedules to meet established deadlines and output targets.
- Collaborate with cross-functional teams to analyse market trends, identify improvement opportunities, and translate customer feedback into actionable R&D initiatives.
- Provide leadership and mentorship to technical teams, fostering a culture of innovation, continuous learning, and high performance.
- Review, analyse, and interpret technical and production data to support decision-making, optimise processes, and drive continuous improvement.
- Represent the company at industry events and conferences to stay updated on emerging technologies, market movements, and industry best practices.
Requirements
- Bachelor’s Degree in Cosmetic Science, Chemistry, Chemical Engineering, Biotechnology, or a related field.
- Minimum 3–5 years of progressive experience in R&D and/or QA/QC within the cosmetic or personal care industry (managerial experience is an added advantage).
- Strong understanding of cosmetic ingredients, formulation techniques, and regulatory requirements.
- Familiarity with GMP and ISO 22716 standards (added advantage).
- Hands‑on experience in laboratory work, formulation troubleshooting, and stability testing.
- Strong analytical and problem‑solving skills, with the ability to interpret complex data and make data‑driven decisions.
- Exceptional project management and team leadership abilities, with the capability to motivate and guide a high‑performing technical team.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments.
- Ability to manage multiple projects simultaneously, prioritise tasks, meet deadlines, and lead a team effectively.
Preferred Skills
- Experience in skincare, haircare, OTC-type products, or cosmeceuticals.
- Knowledge of NPRA, ASEAN Cosmetic Directive, and safety assessments.
- Familiarity with manufacturing processes and equipment.
- Good communication skills and ability to present technical information clearly.
What we offer
- Competitive salary and performance-based bonuses.
- Comprehensive health and wellness benefits, including medical, dental, and life insurance coverage.
- Opportunities for professional development and career advancement.
- A dynamic and collaborative work environment that fosters innovation and creativity.