Senior QA Manager / Director

Globetronics Technology Berhad; Bayan Lepas; On-site; MYR 80,000 - 120,000; Full time

Job summary

A leading technology firm in Malaysia is seeking a Quality Assurance Manager to oversee quality objectives, lead a team, and ensure compliance with quality systems in a semiconductor environment. Ideal candidates should have at least 5 years of experience in QA management, strong analytical and leadership skills, and familiarity with quality management processes. The role focuses on developing customer satisfaction through effective quality management and continuous improvement initiatives.

Qualifications

• At least 5 years of experience in a QA managerial position, preferably in semiconductor.
• Familiar with ISO/TS/QMS and technical audits.
• Hands-on experience in quality systems and customer interface.

Responsibilities

• Lead and manage the QA team to achieve quality objectives.
• Develop and maintain a customer interface system for quality feedback.
• Coordinate and implement product reliability control and failure analysis.

Skills

Analytical skills

Leadership

Problem solving

Customer management

Education

Bachelor’s Degree in Engineering or equivalent

Tools

Quality Management Systems

Statistical tools (8D, 5Why, FMEA, SPC, Control Plan)

Job description

Strong DA, WB and Encap process equipment knowledge with hands-on experiences

Experience in quality issue and crisis management, effective customer management

Ability to connect cost with quality/yield and set clear direction for quality management

Inculcate and drive for Quality importance and performance thru’ implementation of good quality system, compliance and continuous improvement programs

To lead and motivate QA team to achieve quality objectives and goals and ensure ALL quality and product reliability indicators are well sustain all the time.

Develop a good customer interface system and ensure all quality related feedbacks and issues are promptly resolved and achieve total customer satisfaction.

Work as a team with production, engineering & customer to improve product quality and operation productivity

To lead and implement and constantly work with suppliers to good incoming quality control and ensure supplier quality sustainance.

To oversee, coordinate and implement the product reliability control, failure analysis and testing system to meet end customer requirements from time to time.

Lead and conduct periodic training related to quality system, product etc

Job Requirements

Coaching capability

Preferably have prior working experience in an OSAT (Outsourced Semiconductor Assembly & Test) company

Managerial experience and building effective teams.

Technical competency in engineering analysis, Failure analysis, structured technical reporting.

Candidate must possess at least a Bachelor’s Degree, preferably in Engineering field or its equivalent

Hands-on experience in quality system and customer interface

Familiar with ISO/TS/QMS system and experience in VDA system & technical audit

Competent and knowledge in problem solving & statistical tools, eg, 8D, 5Why, FMEA, SPC, Control Plan, DOE, MSA, JMP, WLP and Power Electronics.

Good analytical skill, strong leadership and motivated person

At least 5 years of relevant working experience in QA managerial position, preferably in semiconductor background