Senior Pre-Sales Engineer (Tax Technology)

Sovos; Malaysia; Hybrid; MYR 60,000 - 80,000; Full time

Job summary

A global tax compliance firm is seeking a Pre-Sales Engineer to provide technical support for tax technology solutions focused on the Malaysian market. Responsibilities include collaborating with Sales teams, offering technical insights on regulatory requirements, and contributing to solution designs. Ideal candidates should have a Bachelor's degree, experience in pre-sales or solution consulting, and strong communication skills in English. This role entails working with a diverse global team and requires moderate travel for customer engagements.

Benefits

Opportunity to work with a global team

Bi-Weekly Meeting Free Days

Mentoring Programs

Globally recognised Training and Development

Qualifications

• Bachelor's degree or equivalent professional experience required.
• 1+ year experience in a pre-sales or customer-facing role required.
• Exposure to tax or compliance technology is preferred.

Responsibilities

• Provide technical expertise across tax and compliance technology.
• Support customers with Malaysian regulatory requirements.
• Translate business requirements into compliant solution designs.

Skills

Understanding of integration technologies

Ability to communicate complex regulatory concepts

Strong organizational skills

Collaborative mindset

Verbal and written communication skills in English

Education

Bachelor's degree in a related field

Tools

APIs

SFTP

AS2

XML

JSON

UBL

Job description

Build your future with Sovos.

If you're seeking a career where innovation meets impact, you've come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionising how businesses navigate the ever-changing regulatory landscape.

At Sovos, we're dedicated to more than just solving compliance challenges – we're committed to making a positive and lasting difference in everything we do. Our teams operate on the modern edge of digital technology, working not only to solve complex business challenges but also to enrich our personal, professional, and local communities.

Our purpose-built systems provide the tools you need to thrive in a world where governments demand increased visibility, faster reporting and greater control over business processes. Excited about the possibilities? So are we!

Don't worry if you don't check all the boxes – apply anyway! We're focused on hiring the right people, not just the 'right' resume. It's not about what you've done elsewhere; it's all about what you're capable of doing here.

The Work You'll Do:

The Pre-Sales Engineer will work closely with Direct Sales and Alliance teams to provide technical and regulatory support throughout the sales cycle for Sovos' tax and compliance technology solutions, with a primary focus on Malaysia.

This role acts as a bridge between Sales, Product, Professional Services, and Support, combining technical expertise with an understanding of Malaysian indirect tax and e-Invoicing requirements. The Pre-Sales Engineer will support customers in designing compliant, scalable solutions aligned with local mandates and modern integration architectures.

More specifically, you will:

• Provide technical and domain expertise across Sovos' tax and compliance technology portfolio
• Support customers impacted by Malaysian regulatory requirements, including Sales & Service Tax (SST) and Malaysia e-Invoicing framework (MyInvois)
• Maintain a strong understanding of product functionality, technical architecture, and integration models used in tax technology
• Participate in customer discovery sessions to understand business processes and transaction flows, ERP and financial system landscapes and compliance, reporting, and audit requirements
• Translate regulatory and business requirements into clear, compliant solution designs
• Partner with Sales to deliver tailored solution presentations and product demonstrations aligned to Malaysian use cases
• Support the creation of high-quality RFP and RFI responses with technical and regulatory input
• Collaborate with Product and Professional Services teams to ensure smooth transition from pre-sales to implementation
• Maintain and continuously improve demonstration environments reflecting Malaysian tax and e-Invoicing scenarios
• Deliver internal and external enablement sessions for Sales teams and partners
• Act with integrity and professionalism in all customer and partner interactions
• Contribute to continuous improvement of pre-sales processes, tools, and ways of working
• Communicate complex tax and technical concepts clearly
• Analyse and resolve complex solution and integration challenges
• Work effectively with global teams across different time zones
• Use technology and internal systems to fulfil daily work requirements

What We Need From You

• Bachelor's degree in a related field, or equivalent professional experience
• Minimum 1+ year experience in a pre-sales, solution consulting, or technical customer-facing role
• Exposure to tax, compliance, finance, or regulatory technology is strongly preferred
• Understanding of integration technologies commonly used in tax systems, including:
  • APIs
  • File-based integrations (SFTP, AS2)
  • Structured data formats (XML, JSON, UBL)
• Ability to communicate complex regulatory and technical concepts clearly to both technical and non-technical audiences
• Strong organisational skills with the ability to manage multiple priorities
• Collaborative mindset and experience working in cross-functional environments
• High standards of professionalism, ethics, and discretion
• Excellent verbal and written communication skills in English
• Additional language skills are an advantage
• Willingness to travel moderately for customer meetings and regional initiatives

What Does Sovos Offer You?

The tools to enhance your life - because we want you to enjoy your life outside of work and inside!

• An opportunity to work with a global team
• Bi-Weekly Meeting Free Days!
• Mentoring Programs
• Globally recognised Training and Development programs
• Benefits

Sovos is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees. We do not discriminate against race, color, religions, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law. At Sovos, all employees are encouraged to bring their whole selves to work.

Company Background

Sovos is a global provider of tax, compliance and trust solutions and services that enable businesses to navigate an increasingly regulated world with true confidence. Purpose-built for always-on compliance capabilities, our scalable IT-driven solutions meet the demands of an evolving and complex global regulatory landscape. Sovos' cloud-based software platform provides an unparalleled level of integration with business applications and government compliance processes.

More than 100,000 customers in 100+ countries – including half the Fortune 500 – trust Sovos for their compliance needs. Sovos annually processes more than three billion transactions across 19,000 global tax jurisdictions. Bolstered by a robust partner program more than 400 strong, Sovos brings to bear an unrivaled global network for companies across industries and geographies. Founded in 1979, Sovos has operations across the Americas and Europe, and is owned by Hg and TA Associates. For more information visit http://www.sovos.com and follow us on LinkedIn and Twitter.