Senior Operation Executive

MiCARE Group; Selangor; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading managed care organization in Malaysia is looking for a Senior Operations Executive/Assistant Manager to drive healthcare operations and project management. This role requires a registered pharmacist with at least 5 years of experience in a hospital setting. The candidate must excel in stakeholder management, data analysis, and communication. The position offers opportunities for bonuses and a collaborative working environment focused on innovative healthcare solutions.

Benefits

Great Bonus 2x per year

Free Parking

Qualifications

• Registered Pharmacist with hospital experience.
• Minimum 5 years of experience in a hospital setting.
• Exposure to corporate pharmaceutical sectors is an advantage.

Responsibilities

• Lead and manage healthcare-related projects with pharmaceutical partners.
• Oversee end-to-end project execution and monitoring.
• Coordinate effectively with internal and external stakeholders.

Skills

Project management

Data analysis

Problem-solving

Stakeholder management

Communication skills

Education

Bachelor’s Degree in Pharmacy

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Overview

MiCare Health Tech Holdings (“MiCare”), a leading regional managed care organization + health tech player, is looking for a Senior Operations Executive/Assistant Manager to join our team and grow our innovative new solutions business together. We are seeking a highly motivated and adaptable Senior Operations Executive / Assistant Manager to join our Innovative Solutions Business Unit. This role will focus on healthcare operations and project management in collaboration with providers, pharmaceutical partners, insurers, and corporate stakeholders. The ideal candidate will be a registered pharmacist with hospital experience, exposure to the corporate pharmaceutical sector, and a strong understanding of healthcare dynamics.

Key Qualifications

• Registered Pharmacist (mandatory); Bachelor’s Degree in Pharmacy.
• Minimum 5 years of experience, ideally in a hospital setting with exposure to corporate pharmaceutical sectors.
• Experience in Patient Assistance / Affordability Programs is a strong advantage.
• Proven ability to lead projects and manage multiple stakeholders effectively.
• Strong skills in data analysis, research, and problem-solving within the healthcare space.
• Excellent communication, presentation, and interpersonal skills.
• Proficiency in Microsoft Word, Excel, and PowerPoint is a must.

What You Will Be Accountable For

1. Project & Operational Management
   • Lead and manage healthcare-related projects with pharmaceutical and insurer partners.
   • Oversee end-to-end project execution, scoping, planning, implementation, and monitoring.
   • Ensure projects delivered within scope, timeline, and quality expectations.
   • Prepare and present project progress updates and outcome reports.
2. Stakeholder Engagement & Relationship Management
   • Liaise with external stakeholders including pharmaceutical companies, insurers, and corporate partners to ensure smooth collaboration.
   • Coordinate effectively with internal stakeholders across multiple departments within the TPA business.
   • Develop a strong understanding of MiCare’s operations and the broader healthcare industry to support program development and drive innovation.
   • Act as a key point of contact, ensuring transparency and alignment across all project participants.
3. Process Improvement & Strategic Planning
   • Identify gaps and propose innovative solutions to improve project outcomes and operational efficiency.
   • Support the design and implementation of affordability, patient support, and healthcare access programs.
   • Contribute to business strategies by analyzing industry trends, research data, and healthcare topics.
   • Provide guidance and leadership to junior team members, fostering collaboration and knowledge sharing.
   • Demonstrate adaptability in managing evolving project scopes and timelines.

What We Offer

• Great Bonus 2x per year
• Free Parking

Be careful – Don’t provide your bank or credit card details when applying for jobs. Don’t transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad.