Senior Merchant Partnerships Lead

Aeon Credit Service; Alor Merah; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading consumer financing solutions provider in Malaysia is seeking a dynamic Senior Merchant Service Executive. This full-time position involves establishing and maintaining relationships with merchant partners, ensuring exceptional service and support. Candidates should have at least two years of sales experience, strong communication skills, and a customer-focused mindset. The company offers a competitive salary, performance-based bonuses, and various employee benefits, including comprehensive health insurance.

Benefits

Comprehensive health insurance

Career development opportunities

Optical and dental claim

Qualifications

• Minimum 2 years of experience in a sales or account management role.
• Strong interpersonal and communication skills.
• Proven customer service skills focused on delivering exceptional client experiences.
• Familiarity with financial products and services.
• Valid driver's license and ability to travel.

Responsibilities

• Engage with existing merchant partners to understand their needs.
• Acquire new merchant partners by identifying promising leads.
• Negotiate and close partnership agreements.
• Provide on-site support and training to merchants.
• Resolve merchant queries in a timely manner.
• Monitor merchant performance for growth opportunities.

Skills

Sales experience

Communication skills

Customer service

Problem-solving

Negotiation skills

Tools

Microsoft Excel

Microsoft PowerPoint

Job description

A leading consumer financing solutions provider in Malaysia is seeking a dynamic Senior Merchant Service Executive. This full-time position involves establishing and maintaining relationships with merchant partners, ensuring exceptional service and support. Candidates should have at least two years of sales experience, strong communication skills, and a customer-focused mindset. The company offers a competitive salary, performance-based bonuses, and various employee benefits, including comprehensive health insurance.