Senior Manager (Learning & Development)

National Cancer Centre Singapore; Ipoh; On-site; MYR 80,000 - 120,000; Full time

Job summary

A leading cancer centre in Malaysia is seeking an operational oversight specialist for learning initiatives. The role involves managing training programs, supervising teams, and ensuring the effective delivery of educational initiatives. The ideal candidate must have a Bachelor's degree, relevant certifications, and experience in learning and development, coupled with strong analytical and communication skills. This position offers a chance to contribute to a meaningful mission in healthcare.

Qualifications

• At least 8 years of experience in learning & development role.
• 2 years of supervisory experience required.
• Pro-active and meticulous with good analytical skills.

Responsibilities

• Manage the annual learning needs analysis and evaluate training effectiveness.
• Supervise the coordination of non-staff attachments and scholarships.
• Manage the New Hire Onboarding Program to ensure successful transition.

Skills

Analytical skills

Problem-solving skills

Communication skills

Presentation skills

Teamwork

Time management

Education

Bachelor's degree in business management or human resource development

ACTA or ACLP certification

Tools

Microsoft Office Applications

M365

Success Factors

Blackboard

Job description

The National Cancer Centre Singapore (NCCS) is a leading national and regional tertiary cancer centre, attending to the majority of cancer cases in Singapore's public healthcare sector. We offer world class oncology care by having the best talent, doing robust clinical and translational research and leading education efforts to improve cancer outcomes. Join us to build a meaningful career and offer patients hope for a cancer-free tomorrow.

About the Role

We are seeking a self-motivated individual to provide operational oversight to ensure effective delivery of learning initiatives. This role encompasses team supervision, budget management, learning management systems administration, continuous review and enhancement of policies and processes, and management of learning programs to drive organizational goals and objectives.

Key Responsibilities

• Manage the annual learning needs analysis and evaluate effectiveness of training programs to ensure alignment of learning needs with organizational goals.
• Manage and ensure smooth running of learning administration for short courses & conferences, vendor sponsorships, scholarships, formal education, skills attachments and bond management.
• Supervise the coordination of non-staff attachments, pre-service sponsorships and scholarship programmes to ensure compliance with regulatory requirements and organizational policies.
• Manage the New Hire Onboarding Program and Buddy System for new employees to ensure positive integration experiences, optimize program effectiveness and successful transition into the organization.
• Plan and monitor learning budgets and manage training expenses to ensure cost optimization.
• Oversee the maintenance of training records within the Learning Management System, ensuring data integrity and system functionality.
• Manage the preparation and analysis of learning statistics and reports for statutory requirements and senior management.
• Review and update policies, procedures and work instructions to ensure alignment with organizational needs
• Implement mentoring program and conduct regular evaluations to measure program effectiveness to ensure optimal mentor-mentee relationships and alignment with organizational development goals.

Job Requirements

• Bachelor's degree in business management or human resource development
• ACTA (Advanced Certificate in Training and Assessment) or ACLP (Advanced Certificate in Learning and Performance)
• At least 8 years of experience in learning & development role and 2 years of supervisory experience
• Pro-active and meticulous with good analytical, problem solving and follow-up skills
• Strong communication and presentation skills with the ability to engage stakeholders
• Self-motivated team player with the ability to work independently and multi-task to meet competing deadlines
• Proficient in Microsoft Office Applications (Word, Excel, Power point)
• Working knowledge in M365, Success Factors and/or Blackboard will be advantageous