Senior Luxury Client Advisor: Elevate the Customer Journey

Prada; Malaysia; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading luxury brand is looking for a Client Advisor in Malaysia to guarantee a memorable customer experience while exceeding sales targets. The ideal candidate will be passionate about human relations and luxury fashion, with excellent communication and problem-solving skills. Responsibilities include cultivating customer relationships, promoting the brand values, and maintaining an organized store environment. This role emphasizes teamwork and a positive workplace culture.

Qualifications

• Experience in building long-lasting relationships with clients.
• Ability to work in a team as well as independently.
• Passion and knowledge of luxury fashion products.

Responsibilities

• Create a welcoming environment for customers.
• Exceed individual sales targets and KPIs.
• Capture customer data to maintain relationships.
• Promote knowledge of products and brand history.
• Resolve client complaints effectively.

Skills

Passion for human relations and sales

Problem solving

Curiosity and interest in luxury/fashion

Excellent communication skills

Interpersonal skills

Job description

A leading luxury brand is looking for a Client Advisor in Malaysia to guarantee a memorable customer experience while exceeding sales targets. The ideal candidate will be passionate about human relations and luxury fashion, with excellent communication and problem-solving skills. Responsibilities include cultivating customer relationships, promoting the brand values, and maintaining an organized store environment. This role emphasizes teamwork and a positive workplace culture.