Senior IT Manager / Head of IT

Private Advertiser; Subang Jaya; On-site; MYR 120,000 - 180,000; Full time

Job summary

A leading logistics and technology firm is seeking a Senior IT Manager to drive digital transformation and technology strategies across its operations in Malaysia. This role requires strong leadership in IT management, particularly within logistics and the supply chain sector. The candidate will oversee IT operations, enhance data-driven decision-making, and ensure compliance with industry standards. Applicants need a Bachelor’s Degree in IT and a minimum of 5 years experience in IT management, with a focus on digital innovations.

Qualifications

• Minimum 5 years of experience in IT management and digital transformation.
• At least 2 years in a leadership role within logistics or supply chain.
• Strong understanding of freight forwarding and warehousing operations.

Responsibilities

• Develop and execute IT and Digital Transformation roadmap.
• Oversee regional IT operations and infrastructure management.
• Lead data analytics frameworks implementation for decision-making.
• Ensure compliance with cybersecurity and data privacy standards.
• Establish and track IT and transformation KPIs.

Skills

Leadership in IT management

Digital transformation

Data analytics

Cybersecurity

Cloud technologies

Project management

Education

Bachelor’s Degree in Information Technology

Tools

ERP systems

AI tools

Microsoft Office Suite

Job description

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We are seeking a highly experienced Senior IT Manager to lead the Group’s technology, innovation, and digitalization agenda across Malaysia and other regional entities under the Group Berhad. The ideal candidate will possess strong leadership experience in IT management within the logistics, supply chain and a proven track record in driving digital transformation and data-driven initiatives.

This role requires a visionary leader capable of aligning technology strategies with business objectives, leveraging emerging technologies to enhance operational efficiency, and ensuring compliance with industry and sustainability standards.

Key Responsibilities

1. Strategic Leadership & Transformation

Develop and execute the Group’s IT and Digital Transformation roadmap in alignment with business objectives and growth strategies.

Drive implementation of Industry and digitalisation initiatives, including data analytics, AI, and IoT integration across logistics operations.

Lead continuous improvement programs to enhance operational efficiency, reduce costs, and improve service quality across all regions.

Identify emerging technologies and evaluate their potential to optimize freight forwarding, warehousing, and supply chain operations.

2. IT Operations & Infrastructure Management

Oversee all regional IT operations including network infrastructure, cybersecurity, ERP systems, and cloud solutions.

Ensure system reliability, scalability, and data integrity across all Group entities.

Manage IT budgets and ensure cost-effective deployment of technology resources.

Establish IT governance, policies, and best practices across regions.

3. Data Analytics & AI Implementation

Lead the development and implementation of data analytics frameworks to drive data-driven decision-making.

Collaborate with business units to design AI-based process optimization tools that improve forecasting, route planning, and operational performance.

Develop real-time dashboards and reporting systems for business and operational insights.

4. Compliance, Security & Sustainability

Ensure all digitalisation and IT initiatives comply with regulatory, safety, quality, and environmental standards.

Implement and monitor cybersecurity and data privacy frameworks in compliance with PDPA, GDPR, and other relevant laws.

Promote sustainability through energy-efficient technologies, smart logistics solutions, and waste reduction initiatives.

Lead, mentor, and develop IT and transformation teams across regional operations to achieve excellence and innovation.

Collaborate closely with operations, logistics, finance, and sales teams to ensure seamless integration of technology into business processes.

Manage vendor relationships and strategic partnerships to support Group IT and digitalisation objectives.

5. Performance Monitoring & Reporting

Establish and track key IT and transformation KPIs, ensuring alignment with corporate goals.

Provide regular updates and strategic reports to senior management on technology performance, project progress, and innovation opportunities.

Qualifications & Experience

Bachelor’s Degree in Information Technology, Computer Science, Industrial Automation, or a related field.

Minimum 5 years of experience in IT management, digital transformation, or operations technology, with at least 2 years in a leadership role within logistics or supply chain.

Proven track record in implementing Industry technologies such as ERP, automation, and data analytics.

Strong understanding of freight forwarding, warehousing, and logistics operations.

Demonstrated ability to lead cross-functional teams and manage technology transformation initiatives.

Excellent strategic thinking, analytical, and communication skills.

Proficiency in enterprise systems, cloud platforms, and Microsoft Office Suite.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, or disability status.

Application Process

Your application will include the following questions:

• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a Head of Information Technology?
• How many years' experience do you have with forecasting for businesses?
• How many years' experience do you have as a manager / team lead?