Senior Human Resource Business Partner - KL/PJ

Teleperformance; Petaling Jaya; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading company in the telecommunications sector is seeking an experienced HR Advisor to manage stakeholder relationships and guide employee relations. The successful candidate will be responsible for ensuring compliance with labor laws and providing strategic HR advice to management, requiring strong organizational and communication skills.

Qualifications

• At least 5-8 years of HR working experience.
• Strong communication skills (both verbal and written).
• Good knowledge of written and spoken English, Bahasa Malaysia.

Responsibilities

• Manage relationships with local and international stakeholders.
• Advise management on Industrial Relations, employee engagement, and performance management.
• Ensure labor law compliance and handle grievances effectively.

Skills

Planning

Organizational skills

Interpersonal skills

Trouble-shooting

Communication

Tools

MS Office

Job description

Qualifications

• Proficient in MS Office including Outlook, Word, Power Point and Excel
• Strong planning, organizational and follow up skills
• At least 5-8 years of HR working experience
• Must be organized with strong interpersonal and trouble-shooting skills; deals with conflict effectively
• Must be a strong multi-tasker, coping with conflicting priorities and deadlines.
• Strong communication skills (both verbal and written) across all hierarchical and functional levels
• Must be a highly motivated, service and team-oriented individual with an attention to detail
• Good knowledge of written and spoken English, Bahasa Malaysia are required
• Possesses own transport as required to travel between TP sites occasionally

Responsibilities

• Stakeholders Relationship Management: Build and maintain strong relationships with both local and international stakeholders, serving as their primary point of contact for all mobility- related matters.
• Serve as HR advisor to call center management on Industrial Relations (IR), employee engagement, performance management, and succession planning.
• Lead employee relations efforts to handle grievances and disciplinary matters fairly, aligned with legal standards and company policies.
• Ensure labor law compliance, maintaining HR practices that meet regulatory standards.