Senior Executive, Ninja Mart (Sales Operations)

Ninja Van; Subang Jaya; On-site; MYR 45,000 - 60,000; Full time

Job summary

A logistics company in Subang Jaya is seeking a Senior Executive for Ninja Mart in Sales Operations. In this role, you will support efficient sales operations, analyze data trends, and assist in sales planning initiatives. The ideal candidate holds a Bachelor's degree, has at least 2 years of relevant experience, and possesses strong analytical and technical skills. This position offers the opportunity to work with cross-functional teams and make a significant impact on business performance.

Qualifications

• Minimum 2 years of experience in Sales Support, Sales Operations or related fields.
• Strong proficiency in data analysis and reporting.
• Ability to work in a fast-paced environment.

Responsibilities

• Support the S&OP Manager in sales operations.
• Design and standardize sales reporting formats.
• Analyze sales data to uncover trends and performance gaps.
• Assist in sales planning initiatives.
• Collaborate with internal stakeholders for data-driven solutions.

Skills

Technical skills in Excel or Google Sheets

Experience in Sales Support or Sales Operations

Stakeholder Management

Analytical

Action Oriented

Comfortable with Uncertainty

Education

Bachelor's degree in Business Management, Business Analytics or related field

Tools

SQL

Python

R

Power BI

Tableau

DMS, DMW/WMS systems

Job description

Senior Executive, Ninja Mart (Sales Operations)

Ninja Van is a tech‑enabled logistics company on a mission to provide hassle‑free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest‑growing last‑mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries. At our core, we are a technology company disrupting the industry with cutting‑edge software and operational concepts – powered by algorithm‑based optimisation, dynamic routing, end‑to‑end tracking and a data‑driven approach to deliver best‑of‑class services.

Job Responsibilities

• Support the S&OP Manager in driving efficient and seamless sales operations across all channels.
• Design, propose and standardise sales reporting formats for stakeholders.
• Analyse sales and operational data to uncover trends, performance gaps and opportunities for improvement or growth.
• Assist in sales planning initiatives to support the expansion of FMCG product distribution.
• Manage and optimise salesman routing to ensure effective coverage, productivity and cost efficiency across territories.
• Collaborate with internal stakeholders (Sales, Commercial, Supply Chain, Finance) to understand business needs and develop data‑driven solutions.
• Provide regular and ad‑hoc reporting to Sales and Management teams, delivering clear insights on key performance indicators (KPIs), sales performance and market trends.
• Maintain and manage sales and operational databases, ensuring data accuracy, consistency and accessibility across systems.
• Conduct market research and competitor benchmarking to support strategic planning and identify new business opportunities.
• Support the sales team with actionable insights and recommendations to boost performance and enhance customer satisfaction.
• Partner with cross‑functional teams to roll out new sales initiatives, monitor their performance and optimise for maximum impact.
• Manage multiple priorities and deadlines, ensuring timely and high‑quality delivery of reports and analytics to stakeholders.

Job Requirements

• Bachelor’s degree in Business Management, Business Analytics or a related field.
• Preferred to have at least 2 years of experience in Sales Support, Sales Operations, Route Planning, Data Insights or Data Management.
• Strong technical skills with proficiency in Excel or Google Sheets.
• Proficiency in at least one data tool (SQL, Python, R, Power BI or Tableau) is a bonus.
• Knowledge of DMS, DMW/WMS systems is an added advantage.
• Action Oriented: the role will be working in a fast‑paced environment, solving problems within timelines.
• Sense of Ownership and Accountability: takes full responsibility for assigned tasks, follows through until completion and proactively addresses issues without constant supervision.
• Analytical: the candidate will analyse our operations and lead on improvement and growth.
• Stakeholder Management: the candidate will work with an international team and will need to manage stakeholders from diverse backgrounds.
• Comfortable with Uncertainty: business needs for supply are always changing; the candidate must be ready to change processes to fit new business needs.

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