Senior Executive, Field Sales

DKSH Malaysia Sdn Bhd; Selangor; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading consumer goods company seeks a Sales Executive to manage day-to-day sales operations in Malaysia. Responsibilities include implementing sales action plans, maintaining customer relationships, and analyzing sales data. Candidates should have at least 2 years of sales experience, strong communication skills, and preferably a diploma in business studies. Proficiency in local language and English is required, while knowledge of Chinese is an advantage.

Qualifications

• Preferably 2 years of experience in a sales role or similar.
• Demonstrate good knowledge of the industry and strong selling skills.
• Fluency in local language and ideally in English.

Responsibilities

• Support superior in managing operating expenditures against budgets.
• Prepare and implement sales action plans to achieve sales targets.
• Maintain relationships with customers and track payments.

Skills

Sales experience

Communication skills

Presentation skills

Negotiation skills

Analytical skills

Education

SPM/Diploma in business studies or similar

Tools

Excel

Word

PowerPoint

Job description

Responsibilities

Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources

Prepare and implement sales action plans (e.g. plan sales routes, make regular calls/visits, etc.) to achieve sales targets for assigned businesses/territories

Track team progress against key performance indicators and sales plans.

Provide timely feedback to team members on the of sales action plans and development areas

Execute sales activities for assigned businesses/territories, including product portfolios and marketing plan introductions, order taking, marketing display set-ups and in-store merchandising

Prepare and/or review quotations, proposals and contracts to facilitate sales agreements Monitor competitors' activities/products and produce competition reports based on merchandising data

Recommend practical actions to counter competition

Prepare sales reports and report projected sales/margin forecasts

Track and highlight unusual increases/decreases in customer demand

Coordinate continuous improvement activities to enhance sales processes, sales plans, customer satisfaction, and etc

Track and collect payments from customers Investigate, resolve and log customer issues and advise on follow-up actions

Maintain relationships with customers, through managing and interpreting their requirements

Follow up with customers, respond to queries and solicit further orders

Work with internal stakeholders to ensure timely delivery of products

Support internal stakeholders in relationship development with key customers

Qualifications

• SPM/Diploma in business studies or similar
• Preferably 2 year's experience in sales role or similar, and have experience leading a team
• Demonstrate good working knowledge and understanding of the industry/market/competitors/customers. Must have sales experience in Consumer Goods, sales in milk powder product will be an added advantage.
• Demonstrate good working knowledge in assigned territories/products/services and strong selling skills
• Demonstrate strong communication, presentation and negotiation skills
• Demonstrate basic research and analytical skills
• Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
• Demonstrate fluency in local language and ideally in English, both written and spoken. Able to communicate in Chinese will be an added advantage as required to communicate with Chinese speaking customers.

Interview Questions

• What's your expected monthly basic salary?
• Which of the following languages are you fluent in?
• How much notice are you required to give your current employer?
• How many years' experience do you have as a Fast Moving Consumer Goods Sales Executive?