Senior Executive Field Sales

DKSH Malaysia Sdn Bhd; Johor Bahru; On-site; MYR 35,000 - 50,000; Full time

Job summary

A leading market expansion services provider is seeking a sales professional in Johor Bahru, Malaysia. The role involves planning and executing sales strategies, managing customer relationships, and reporting sales progress. The ideal candidate should possess a diploma in business or marketing and demonstrate strong communication and negotiation skills. Proficiency in office tools and fluency in the local language and ideally English are essential. This role is key in ensuring customer satisfaction and achieving sales targets.

Qualifications

• Strong communication and negotiation skills.
• Demonstrate proficiencies in office productivity tools (e.g. Excel, Word, PowerPoint).
• Fluency in local language and ideally in English, both written and spoken.

Responsibilities

• Support superior in managing day-to-day operating expenditures against budgets.
• Prepare and implement sales action plans to achieve targets.
• Track team progress against key performance indicators.
• Execute sales activities for assigned business/territory.
• Prepare and/or review quotations and contracts.

Skills

Sales action planning

Customer relationship management

Communication skills

Negotiation skills

Analytical skills

Office productivity tools

Fluency in local language

Fluency in English

Education

Diploma or professional qualification in Business Studies/Marketing/Economics or related discipline

Tools

Excel

Word

PowerPoint

Job description

Responsibilities

• Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources
• Prepare and implement sales action plans (e.g. plan sales routes, make regular calls/visits, etc.) to achieve sales targets for assigned businesses/territories
• Track team progress against key performance indicators and sales plans. Provide timely feedback to team members on the execution of sales action plans and development areas
• Execute sales activities for assigned businesses/territories, including product portfolios and marketing plan introductions, order taking, marketing display set-ups and in-store merchandising
• Prepare and/or review quotations, proposals and contracts to facilitate sales agreements
• Monitor competitors' activities/products and produce competition reports based on merchandising data. Recommend practical actions to counter competition
• Prepare sales reports and report projected sales/margin forecasts. Track and highlight unusual increases/decreases in customer demand
• Coordinate continuous improvement activities to enhance sales processes, sales plans, customer satisfaction, etc. Track and collect payments from customers
• Investigate, resolve and log customer issues and advise on follow-up actions
• Maintain relationships with customers, through managing and interpreting their requirements. Follow up with customers, respond to queries and solicit further orders
• Work with internal stakeholders to ensure timely delivery of products. Support internal stakeholders in relationship development with key customers
• Demonstrate good working knowledge and understanding of the industry/market/competitors/customers
• Demonstrate good working knowledge in assigned territories/products/services and strong selling skills
• Demonstrate strong communication and negotiation skills
• Demonstrate basic research and analytical skills
• Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
• Demonstrate fluency in local language and ideally in English, both written and spoken

Diploma or professional qualification in Business Studies/Marketing/Economics or a related discipline