Senior Executive Field Sales

DKSH; Johor Bahru; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading distribution company based in Johor Bahru is looking for a Sales Executive. The successful candidate will manage day-to-day sales operations, execute action plans to achieve targets, and maintain strong customer relationships. A diploma in Business Studies/Marketing/Economics is required, along with solid sales, communication, and analytical skills. Fluency in local language and English is also expected. This role offers a dynamic environment with opportunities for professional growth.

Qualifications

• Understanding of the industry, market, competitors and customers.
• Sales skills in assigned territories/products/services.
• Excellent communication and negotiation abilities.
• Basic research and analytical skills.
• Proficiency in office productivity tools.
• Fluency in local languages and English, both written and spoken.

Responsibilities

• Manage day-to-day operating expenditures against budgets.
• Prepare and implement sales action plans to achieve targets.
• Track team progress against key performance indicators.
• Execute sales activities and manage product portfolios.
• Prepare and review quotations, proposals, and contracts.
• Monitor competitors' activities and recommend actions.
• Prepare sales reports and forecast customer demand.
• Coordinate continuous improvement activities for sales processes.
• Investigate and resolve customer issues.
• Maintain customer relationships and manage requirements.
• Work with internal stakeholders for timely product delivery.

Skills

Industry knowledge

Selling skills

Communication skills

Negotiation skills

Research and analytical skills

Office productivity tools proficiency

Fluency in local language

Fluency in English

Education

Diploma or professional qualification in Business Studies/Marketing/Economics

Tools

Excel

Word

PowerPoint

Job description

Responsibilities

• Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources
• Prepare and implement sales action plans (e.g. plan sales routes, make regular calls/visits, etc.) to achieve sales targets for assigned businesses/territories
• Track team progress against key performance indicators and sales plans. Provide timely feedback to team members on the execution of sales action plans and development areas
• Execute sales activities for assigned businesses/territories, including product portfolios and marketing plan introductions, order taking, marketing display set-ups and in-store merchandising
• Prepare and/or review quotations, proposals and contracts to facilitate sales agreements
• Monitor competitors' activities/products and produce competition reports based on merchandising data. Recommend practical actions to counter competition
• Prepare sales reports and report projected sales/margin forecasts. Track and highlight unusual increases/decreases in customer demand
• Coordinate continuous improvement activities to enhance sales processes, sales plans, customer satisfaction, etc. Track and collect payments from customers
• Investigate, resolve and log customer issues and advise on follow-up actions
• Maintain relationships with customers, through managing and interpreting their requirements. Follow up with customers, respond to queries and solicit further orders
• Work with internal stakeholders to ensure timely delivery of products. Support internal stakeholders in relationship development with key customers

Qualifications

• Demonstrate good working knowledge and understanding of the industry/market/competitors/customers
• Demonstrate good working knowledge in assigned territories/products/services and strong selling skills
• Demonstrate strong communication and negotiation skills
• Demonstrate basic research and analytical skills
• Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
• Demonstrate fluency in local language and ideally in English, both written and spoken

Education

Diploma or professional qualification in Business Studies/Marketing/Economics or a related discipline