Senior Executive Distribution Center Operations

DKSH; Sibu; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading logistics company based in Sibu, Malaysia, seeks a Warehouse Operations Manager to oversee and manage warehouse tasks, ensuring efficient operations, compliance with safety standards, and effective staff management. The candidate should have at least 2 years of experience and a Bachelor's degree. Must be proficient in warehouse management systems and possess strong communication and troubleshooting skills. This role demands a hands-on approach to meet operational goals and enhance efficiency.

Qualifications

• At least 2 years working experience in similar capacity.
• Proficient in computers and software for warehouse management.
• Must be hands-on with strong troubleshooting skills.

Responsibilities

• Manage distribution activities, ensuring proper processing of goods.
• Provide performance reports on received goods and discrepancies.
• Ensure safety and compliance with HSE standards.

Skills

Warehouse management

Data analysis

Effective communication

Problem-solving

Team coordination

Education

Bachelor Degree or its equivalent

Tools

Warehouse Management Systems (WMS)

Enterprise Resource Planning (ERP)

MS Word

MS Excel

MS PowerPoint

Job description

Job summary

Responsible for managing and execution receiving, picking and transport task. Understands all department functions, requirements and the interaction to an efficient and smooth operation in consistent manner.

Job Responsibilities

• Execute all distribution activities, ensuring goods are received, processed, and documented according to company procedures.
• Provide accurate and timely reports on all performance-related issues, such as goods received, discrepancies, and efficiency metrics.
• Ensure all receiving staffs are present, track attendance, and compile daily work statistics for management review.
• Ensure that the warehouse is kept clean, tidy, and organized. Maintain the integrity of stock and the accuracy of pick locations.
• Prevent contamination or damage to goods and improve efficiency in locating products.
• Adhere to HSE standards and report incidents or accidents in a timely manner.
• Ensure a safe working environment and prevent injuries or accidents.
• Ensure all MHE, such as forklifts and pallet jacks, are properly maintained and used in accordance with company policies.
• Minimize downtime due to equipment failure and promote safe equipment operation.
• Ensure that goods are processed and made ready for sale within three working days (3WD).
• Maintain a put-away accuracy rate of 98.5% by ensuring goods are stored in their correct locations.
• Report any losses or damages to products or warehouse assets immediately.
• Participate in company stock counts and cycle counts, including aiding in the preparation of these activities.
• Organize daily workloads to optimize the use of staff, equipment, and other resources.
• Assist the Function Head in completing and following up on logistics requirements as needed.
• Provide weekly or as-required reports to Function Heads on activities, progress, and future requirements
• Ensure that all staff have assignments for the day and the undertaking of these assignments are completed correctly and on a timely basis
• Complete all the picking functions and ensure that the products are consolidated at dispatch in a manner that will enable accurate loadings
• To ensure picking and order accuracy to ensure successful order fulfillment
• Ensure that all Materials Handling Equipment is maintained and used in a company accepted manner
• Ensure all stock out situations are captured and recorded. This must be in conjunction with relevant documents to support invoices
• To check daily the “Outstanding DO” report and take appropriate action as needed.
• Report any losses or damage within the warehouse on products or assets
• To part-take in company stock counts and cycle count processes, and support in the preparation of implemented activities
• Organize daily tasks to optimize resources.
• Follow up all daily requirements as executed by Management, with documented actions and work towards the daily completion of all orders.
• Monthly (Closing Orders), Darlie (H&H) & Mars (Petfood) sales closing orders to be invoiced within provided timeline by customer
• Responsible for ensuring smooth flow operations including stock checking by verifying and loading process.
• Responsible to meet all local, IKA DC’s delivery on timely as agreed window.
• Communicate and coordinate with respective locals, IKA DC’s engaged transporter to provide sufficient truck on timely.
• Respond to transporter emails.
• Responsible to follow up and resolve any local IKA DC’s delivery and outstation issues with sales or transporter.
• Conduct roll call all coordinators and discuss any raised issues.
• Responsible for ensuring timely arrival and departure of all local and outstation trucks
• Take an active role in facility management, including participating in committees such as OHS and ensuring compliance with standards.
• Work with the management team to plan for future requirements and ensure successful implementation of those plans, including tracking progress and measuring outcomes.
• Ensure that the receiving of hazardous materials is handled according to warehouse procedures and Material Safety Data Sheets (MSDS) for chemicals.
• Ensure safety when handling chemicals or other hazardous materials to prevent accidents or contamination.

Job Requirements

• At least 2 years working experience in similar capacity
• Bachelor Degree or its equivalent
• Proficiency in using computers and various software systems for information access, report generation, and warehouse management.
• Familiarity with Warehouse Management Systems (WMS), Enterprise Resource Planning (ERP) software, and other relevant digital tools.
• MS Word: For preparing reports and documentation.
• MS Excel: For data analysis, tracking inventory, and using formulas to generate reports.
• MS PowerPoint: For creating presentations and reporting key performance indicators (KPIs) to management.
• Ability to analyze data, create charts, and provide insights using these tools
• Comprehensive understanding of warehouse operations, from goods receipt to put-away, stock management, to distribution.
• Must be hands-on, able to engage directly in warehouse operations and exhibit strong troubleshooting skills in real-time.
• Effective communication with internal and external customers, ensuring accurate and timely information is provided.
• Strong written and verbal communication skills, essential for reporting, team coordination, and liaising with various departments.
• Decisiveness in high-pressure situations, with a focus on accurate and solutions-oriented decision-making.
• Ability to review operational processes regularly and propose improvements to increase efficiency, reduce costs, and enhance overall performance.
• Ability to cope with the demands of a fast-paced warehouse environment, handling pressure and maintaining productivity.