Senior Executive Culture and Change Management

GAS MALAYSIA BERHAD; Shah Alam; On-site; MYR 100,000 - 150,000; Full time

Job summary

An established company in Malaysia is seeking an experienced Change Management Specialist to support organisational culture transformation initiatives. Responsibilities include developing training programs, managing projects, and analyzing cultural data. The ideal candidate should have over 5 years of experience in organisational development and change management, with strong capabilities in stakeholder engagement and training programme design. This role promotes a positive and high-performing organisational culture.

Qualifications

• Minimum 5–7 years of experience in organisational development or employee engagement roles.
• Demonstrated ability to manage multiple projects on time and within budget.
• Experience in assessing training needs and evaluating programme effectiveness.

Responsibilities

• Support the Head of Culture and Change Management to develop initiatives aligning culture with company values.
• Design workshops focused on cultural transformation and leadership development.
• Lead process improvement initiatives to enhance employee experience.

Skills

Stakeholder management

Organisational development

Change management

Training programme design

Data analysis

Education

Bachelor's Degree in any field

Job description

Objective

Support the implementation of organisational change initiatives and culture transformation programs aimed at fostering a positive, inclusive, and high‑performing organisational culture. Collaborate with cross‑functional teams to ensure smooth execution of change management strategies, contributing to sustainable growth and successful transitions.

Job Responsibilities

Organisational Culture Management

• Support the Head of Culture and Change Management to develop and implement initiatives that align organisational culture with the company’s values, vision, and purpose.
• Coordinate with various departments to embed desired cultural attributes into daily operations, ensuring alignment with overall business objectives.
• Execute the key initiatives and projects under Culture & Change Management purview to ensure positive culture adoption among employees.

Culture Training & Development Programs

• Design workshops focused on cultural transformation, change management, and leadership development, aligned with the organisation’s values and goals.
• Collaborate with the HR & Administration team to facilitate sessions that strengthen leaders’ skills in guiding cultural transformation and managing change.
• Conduct regular training needs assessments and gap analyses to identify skill areas that support culture and change management objectives.
• Evaluate the impact of training initiatives by tracking participation, gathering feedback, and assessing behavioural changes.

Results Delivery on People Process Improvement

• Collaborate with HR and cross‑functional teams to identify gaps and inefficiencies in current people processes, such as performance management, talent development, and employee engagement.
• Lead the design and execution of process improvement initiatives to optimise workflows, enhance employee experience, and align with organisational objectives.
• Analyse data, gather feedback, and prepare reports to monitor the impact and sustainability of implemented improvements.

Stakeholder Management & Engagement

• Work closely with the Head of Culture and Change Management to engage leadership in culture and change initiatives, providing tools and resources to drive engagement.
• Assist in creating leadership programmes, organising leadership summits, and developing toolkits to empower leaders in driving the organisational culture journey.
• Establish regular feedback channels between employees and leadership to keep leaders informed about concerns and insights related to culture and change management.

Data & Insights Analysis

• Develop and implement key performance indicators (KPIs) to evaluate the effectiveness of cultural and change management initiatives.
• Collect and analyse data from surveys, pulse checks, and focus groups to identify trends and areas of concern within the organisational culture.
• Compare the organisation’s cultural performance against industry best practices to identify improvement areas and adjust strategies for a competitive culture.
• Create regular reports for leadership that summarise key findings and provide recommendations for enhancing cultural alignment and employee engagement based on data analysis.

Change Management Support

• Work with the Head of Culture and Change Management to design a robust organisational change management framework that outlines key principles, methodologies, and best practices for managing change initiatives across the organisation.
• Implement the change management framework by coordinating with relevant stakeholders, project managers, and team leaders to ensure alignment and consistency across all change initiatives.
• Perform thorough assessments to evaluate the impact of proposed changes on various stakeholders, departments, and processes within the organisation.
• Collaborate with the communications team to develop and execute change communication strategies that effectively convey the rationale, benefits, and impacts of change initiatives.

Requirements

• A Bachelor's Degree in any field is acceptable. Prior experience in navigating complex business environments, managing stakeholders, and demonstrating high strategic thinking is preferred.
• A minimum of 5–7 years of progressive experience in organisational development, talent development and growth or employee engagement roles within a complex organisational environment.
• Strong experience in managing multiple projects simultaneously, with demonstrated success in delivering projects on time and within budget. Familiarity with projects focusing on talent development and management would be an added advantage.
• Experience in designing and implementing training programmes that support cultural change and enhance leadership capabilities. Demonstrated ability to assess training needs and evaluate programme effectiveness.
• Experience working collaboratively with various departments, including HR, communications, and operations, to implement culture and change initiatives that support organisational objectives.