Senior Executive, Corporate Catering & Outlet Operation

AirAsia; Kuala Lumpur; On-site; MYR 70,000 - 90,000; Full time

Job summary

A prominent airline company in Kuala Lumpur is seeking a Senior Executive for Corporate Catering & Outlet Operation. This role involves planning and executing corporate catering events, managing outlet operations, and ensuring high-quality service. The ideal candidate has at least 3 years of experience in hospitality management, excellent leadership skills, and a relevant degree. This position offers competitive benefits including dental and medical coverage, along with staff flight discounts.

Benefits

Dental

Medical

Staff discount for Flights

Qualifications

• Minimum of 3 years of experience in hospitality management, focusing on corporate catering.
• Strong understanding of catering operations, menu planning, and food safety standards.
• Ability to work flexible hours, including evenings and weekends.

Responsibilities

• Plan and execute corporate catering events with exceptional service.
• Manage day-to-day operations of outlets and train staff.
• Analyze financial performance and implement optimization strategies.

Skills

Leadership

Customer service

Communication

Event coordination

Financial analysis

Education

Bachelor's degree in Hospitality Management, Business Administration, or related field

Master’s degree

Tools

Microsoft Office suite

Catering management software

Job description

Senior Executive, Corporate Catering & Outlet Operation

Responsibilities:

• Plan, coordinate, and execute corporate catering events, including meetings, conferences, and special events, ensuring exceptional service and customer satisfaction.
• Develop and maintain relationships with corporate clients, understanding their needs and preferences to tailor catering services accordingly.
• Manage the day‑to‑day operations of outlets, including staffing, inventory management, and ensuring compliance with health and safety regulations.
• Collaborate with the culinary team to develop innovative menus and offerings that meet client needs and preferences.
• Train and supervise staff to ensure they deliver high‑quality service and adhere to company policies and procedures.
• Monitor and analyze financial performance metrics, including sales, costs, and profitability, and implement strategies to optimize performance.
• Stay updated on industry trends and best practices, continuously seeking opportunities for improvement and innovation.
• Handle customer inquiries and concerns in a professional and timely manner, resolving issues to ensure customer satisfaction.

Qualifications:

• Bachelor's degree in Hospitality Management, Business Administration, or related field. Master’s degree preferred.
• Minimum of 3 years of experience in hospitality management, with a focus on corporate catering and food service operations.
• Strong understanding of catering operations, including menu planning, event coordination, and food safety standards.
• Excellent leadership and communication skills, with the ability to motivate and inspire a team.
• Proven track record of delivering exceptional customer service and building strong client relationships.
• Proficiency in Microsoft Office suite and catering management software.
• Ability to work flexible hours, including evenings and weekends, to accommodate catering events and outlet operations.
• Certification in food safety and sanitation preferred.

Perks and benefits: Dental, Medical, Staff discount for Flights, and many more.