Senior Executive, Account Management (Beauty)

ZALORA Group; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A prominent online fashion and beauty company is seeking a Senior Executive for its Account Management team in Kuala Lumpur. The role focuses on driving growth for key brands and sellers within ZALORA's Beauty category through strategic management and relationship building. Ideal candidates will have relevant academic backgrounds and experience in the e-commerce sector, along with a passion for enhancing the customer experience and achieving business goals.

Benefits

Flexibility in lifestyle

Focus on mental and physical wellbeing

Career growth opportunities

Supportive team culture

Qualifications

• 2-4 years of experience required.
• Exposure to e-commerce and beauty industry preferred.
• Fluency in English; Mandarin is a plus.

Responsibilities

• Manage key sellers to drive business goals and build relationships.
• Create strategic plans for growth and monitor seller performance.
• Prepare reports to improve brand visibility to management.

Skills

Interpersonal skills

Communication skills

Time management

Analytical skills

Education

Bachelor’s Degree in business, marketing, finance or related fields

Tools

Excel

Google Sheet

Job description

Senior Executive, Account Management (Beauty)

We are looking for an Account Management Executive based in Kuala Lumpur, Malaysia to develop ZALORA’s Beauty category. The primary focus in this role is to drive the overall growth of our key brands and sellers in Zalora. This is a unique, exciting opportunity to make things happen and create impact in ZALORA.

Responsibilities:

• Managing key sellers to drive long-term and short-term business goals while aligning with branding image. To establish strong relationships by being the go-to person to support their business needs.
• Liaise with sellers on campaign objectives and work closely with internal teams to incorporate sellers promotions into ZALORA’s marketing calendar and ensure smooth execution
• Monitor and drive growth of the assigned sellers: create and execute a strategic plan that delivers on business opportunities both for ZALORA and the seller with accurate forecasting and internal performance tracking
• Create and execute on initiatives that deliver on business opportunities both for ZALORA and the seller online and offline
• Handle various sets of daily, weekly and monthly business reports to improve visibility of brands performance to senior management
• Work with the sellers / internal teams to continuously improve operational aspects of their business which directly impact customer experience
• Constantly review seller’s catalog to ensure the content meets ZALORA guidelines and coordinate with internal teams to fix the issues for an improved customer experience

Requirements:

• Bachelor’s Degree in business, marketing, finance, analytics or related fields with 2-4 years of experience.
• Exposure in the e-commerce and beauty industry is preferred
• Excellence in English Language is required, Mandarin will be a plus
• Advance working knowledge of Excel/Google Sheet is preferred
• Great interpersonal and communication skills
• Exceptional time management skills
• Willingness to work in a multicultural environment
• Experience with KOL engagement/management is a plus

Wonder how it's like to build your career with ZALORA? Inspired by employees, we believe you'll be in for:

• An exciting platform to make your success story
• Have the utmost care for your mental and physical wellbeing
• Flexibility weaved into your lifestyle
• A seamless work environment with a friendly & team-fueled culture
• Career growth aligned to your professional and personal needs and goals

Want to stay ahead with our developments? Follow us at our LinkedIn page and know more about us from our career website .


The ZALORA Story

ZALORA is Asia’s leading online fashion, beauty and lifestyle destination, part of Global Fashion Group. As one of the region’s pioneer large scale e-commerce platforms, ZALORA has established a strong presence throughout the region, particularly in Singapore, Indonesia, Malaysia, Brunei, the Philippines, Hong Kong, and in Taiwan, enjoying over 50 million visits per month.

ZALORA is not obligated to accept resumes from any third parties on behalf of potential candidates for any position (advertised or otherwise) by any means unless ZALORA has executed a written agreement with such third party and has expressly requested such third party for candidate referrals. Third parties who provide unsolicited resumes of candidate(s) shall waive and forfeit all rights to claim for any placement fees or referral fees in the event that such candidate is eventually engaged or employed by ZALORA or Global Fashion Group.

Consent Disclaimer

By submitting your application for this role, you consent to ZALORA collecting, using and processing through and in ZALORA’s systems all personal data included in or provided in relation to your application. The purposes for such collection, use and/or processing shall be for conducting of ZALORA’s recruitment requirements for the present role, and identifying and evaluating other roles and career opportunities within ZALORA which you might be a good fit for.

Let us know why ZALORA is your company of choice!*

What's your citizenship / employment eligibility?*