Senior Exec, IT

Butterfly House (Pg) Sdn Bhd; Balik Pulau; On-site; MYR 60,000 - 80,000; Full time

Job summary

A technology-focused company in Malaysia is seeking a Cybersecurity Analyst to take ownership of IT operations and performance. This role entails leading a team, ensuring compliance with policies and security standards, and managing critical IT infrastructure. The candidate should possess a Bachelor's degree in Information Technology or a related field, alongside relevant certifications and a minimum of 3 years of progressive IT experience, including a supervisory role. Innovative thinking and strong leadership skills are essential.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or related discipline.
• Minimum 3 years of progressive IT experience, with at least 2 years in a supervisory role.
• Relevant certifications such as CCNA, MCSE, ITIL, or PMP are advantageous.

Responsibilities

• Oversee IT department performance and operations.
• Lead and mentor IT staff for efficient task execution.
• Establish departmental goals and ensure compliance with IT standards.

Skills

Leadership

Project management

Problem-solving

Networking knowledge (TCP/IP, Firewalls)

Analytical mindset

Education

Bachelor’s Degree in IT or Computer Science

Tools

Windows Server

macOS

AWS

Azure

Job description

Cybersecurity Analyst (Security Operations)

Responsibilities

• Take full ownership and accountability for the performance and operations of the IT department.
• Lead, mentor, and develop IT officers and technical staff to ensure efficient task execution and professional growth.
• Establish departmental goals, KPIs, and work plans aligned with organisational strategy.
• Ensure compliance with company policies, IT standards, and regulatory requirements.
• Oversee all IT infrastructure, including network systems, servers (physical and virtual), endpoints, and cyber security.
• Manage and maintain mission‑critical systems such as:
  • Point‑of‑Sale (POS) Systems
  • Accounting and Financial Systems
  • Inventory and Warehouse Management Systems
  • Office and Cloud Productivity Tools (Microsoft 365, Google Workspace, etc.)
  • Apple Mac OS / Ecosystem and Cloud Productivity Tools
• Plan and execute upgrades, replacements, and integration of systems to ensure optimal performance and scalability.
• Lead R&D efforts to explore, evaluate, and implement emerging technologies that improve efficiency, data management, and user experience.
• Conduct feasibility studies and pilot testing of new software and hardware solutions.
• Collaborate with management and other departments to identify digital transformation opportunities.
• Drive the development or customisation of new software systems to support business innovation.
• Oversee day‑to‑day IT operations, ensuring system up time, data security, and reliable user support.
• Manage help desk functions and ensure timely resolution of technical issues.
• Develop, implement, and enforce IT policies, SOPs, and best practices for effective governance.
• Coordinate with vendors, contractors, and service providers to ensure quality and cost‑effective support.
• Manage the IT department’s annual budget, ensuring cost efficiency and effective allocation of resources.
• Monitor and control IT assets, licenses, and hardware inventory.

Requirements

• Bachelor’s Degree in Information Technology, Computer Science, or a related discipline (or equivalent experience).
• Relevant certifications (e.g., CCNA, MCSE, ITIL, PMP) are an advantage.
• Minimum 3 years of progressive IT experience, with at least 2 years in a supervisory or managerial capacity.
• Proven experience managing IT infrastructure, business systems (POS, accounting, inventory), and team leadership.
• Strong knowledge of networking (TCP/IP, Firewalls, VPN, VLAN).
• Hands‑on experience with Windows Server, macOS, and cloud platforms (AWS, Azure).
• Experience in systems integration, database management, and business software customization.
• Understanding of data backup, cybersecurity, and disaster recovery planning.
• Strong leadership, communication, and project management skills.
• Analytical and solution‑oriented mindset.
• Ability to balance strategic planning with hands‑on technical involvement.
• Forward‑looking attitude with a passion for technology and innovation.