Senior Engineer IT Operational Services

Infineon Technologies AG; Kulim; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading company in semiconductor solutions is looking for a Network Support Specialist. The successful candidate will ensure the stability of site network infrastructure, provide technical support, and manage local projects. This role requires a degree and practical networking experience, with a preference for CCNA/CCNP certification.

Qualifications

• 3-5 years direct practical experience in network infrastructure support.
• Knowledge in structured cabling and vendor coordination.
• CCNA/CCNP certification preferred.

Responsibilities

• Support local network operation to ensure stability and high availability.
• Perform preventive maintenance and performance tuning on network.
• Document network infrastructure with FNT documentation tool.

Skills

Network Infrastructure Support

Technical Support

Project Management

Communication Skills

Education

Degree in related field

Job description

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Job Description
In your new role you will:

• Local network operation support to ensure stability and high availability of site network infrastructure
• Implement global standard configuration to support local network infrastructure without impacting operations
• Daily technical support and administration of network equipment, asset management, resolution of incident ticket and change request
• Provide 24x7 response, 2nd tier technical support, analysis, escalation and resolution for reported incidents
• Perform preventive maintenance and performance tuning on network
• Liaise with cabling contractors to support passive cabling requirement and inspection upon job completion
• Document network infrastructure with FNT documentation tool
• Project support of network work package, lead in local projects to ensure all projects are delivered on-time, within project scope and budget

Your Profile
You are best equipped for this task if you have:

• Degree holder
• At least three to five (3-5) years direct practical experience in network infrastructure support
• Knowledge and experience in structured cabling and coordination with cabling vendor
• Proficient in network configuration and implement network design base on standard design without guidance
• Cisco Certified Network Associate/Professional (CCNA/CCNP) preferred
• Good communication skills – both written and verbal in English

#WeAreIn for driving decarbonization and digitalization.
As a global leader in semiconductor solutions in power systems and IoT, Infineon enables game-changing solutions for green and efficient energy, clean and safe mobility, as well as smart and secure IoT. Together, we drive innovation and customer success, while caring for our people and empowering them to reach ambitious goals. Be a part of making life easier, safer and greener.
Are you in?

We are on a journey to create the best Infineon for everyone.
This means we embrace diversity and inclusion and welcome everyone for who they are. At Infineon, we offer a working environment characterized by trust, openness, respect and tolerance and are committed to give all applicants and employees equal opportunities. We base our recruiting decisions on the applicant´s experience and skills.
Please let your recruiter know if they need to pay special attention to something in order to enable your participation in the interview process.