Senior Division Leader (Based in Sabah)

Everrise Departmental Store Sdn Bhd; West Coast Division; On-site; MYR 100,000 - 150,000; Full time

Job summary

A premium supermarket chain in Malaysia is seeking a dynamic individual to manage stock displays and ensure customer satisfaction. Responsibilities include maintaining accurate pricing, monitoring stock availability, and providing excellent customer service. The ideal candidate should possess good communication skills, be able to work in shifts, and embrace multitasking as part of a team. Opportunities for growth within the organization are also available.

Qualifications

• Fresh graduates are welcome to apply.
• Ability to work in shifts is required.
• Good interpersonal and communication skills are essential.

Responsibilities

• Ensure all merchandise prices are correct and properly displayed.
• Daily monitor stock availability and replenish as necessary.
• Identify and monitor fast‑moving and slow‑moving SKUs.

Skills

Good interpersonal and communication skills

Ability to work in shifts

Willingness to multitask

Teamwork

Education

SPM / STPM Level or equivalent

Job description

As a premium supermarket in East Malaysia, we strive to provide our customers with the best shopping experience possible by differentiating via quality, service, and curated in‑store experiences. The division leader needs to provide this with a dedication to the highest quality of consumer satisfaction by maintaining store displays to make products visually appealing to consumers and building displays that maximize the sales impact on a day‑to‑day basis.

DUTIES / RESPONSIBILITIES:

• Ensure all merchandise prices are correct and properly displayed.
• Ensure floor merchandise display and gondola ends are well stocked.
• Daily monitor stock availability on shelves, replenish and display stocks in accordance to the planogram guidelines/company requirements standard.
• Visible, attractive and accessible display of promotion items at shelves and blocks to attract customers and ensure sufficiency of stocks.
• Identify and monitor fast‑moving and slow‑moving SKUs – display with more facings for top 250 SKUs and price tickets indicated with special remark by system.
• Report to the immediate superior when supplier is out of stock/short supplied especially top 250 SKUs and promotion items.
• Remove promotion POSM once promotion period ended and immediately place up normal pricing POSM.
• Identify areas to improve and how to increase sales for the outlet/department.
• Identify and look out for potential areas for cross‑selling – display profitable merchandise at checkout counter unless rented out.
• Special care on display of company house brand as instructed by Management.
• No display of merchandise without item label and details of nutritional facts, importer address stickers and etc. in English/Malay language.
• Keep non‑returnable stocks at allocated area and ensure well storage of loose stocks.
• Check expiry date report on monthly basis.
• Monitor and propose markdown to Merchandizer team for non‑returnable item.
• Use “Reduce to Clear” promotion talker with expiry date indicated at bottom for markdown items – display at high traffic flow/designated area.
• No display of dented, rusty, expired or damaged merchandise on the selling floor.
• Coordinator during stock take – proper stock arrangement for accessibility.
• Submit write‑off report – obtain approval code for write off over RM 100 from person‑in‑charge at HQ Operations.
• Ensure sufficient space to navigate between the aisles with no obstruction (e.g. unattended boxes on the floor).
• Ensure the store floor clean and tidy throughout the supermarket.
• Immediately report any suspicious behaviour/suspicion of stock being stolen.
• Remove damaged/spoilt stocks from shelves and keep at stocks return area in store.
• Ensure the availability of staff at the selling floor, where customers are easy to find and approach.
• Friendly, polite and good manners to provide value‑added services – offer basket to customers, provide trolley & umbrella boy services and top‑up shopping baskets at designated areas.
• Perform other related duties required by the Superior from time to time.

REQUIRED SKILLS / ABILITIES:

• SPM / STPM Level or equivalent
• Fresh graduates are welcome to apply
• Good interpersonal and communication skills
• Able to work in shifts
• Willing to multitask and work as a team

Everrise Departmental Store is an established premium and leading supermarket chain in East Malaysia with stores located in Kuching, Miri & Kota Kinabalu. The opening of our first EVERRISE store 31 years ago was the springboard of our rapid growth. We have successfully established a chain of 19 stores in busy commercial centre and are now offering more than 800 employment opportunities. As one of the leading retailers in Sarawak and Sabah, EVERRISE’s greatest asset is our PEOPLE. We provide ample opportunities to our people to develop their full potential and create well‑defined career paths and growth for high achievers.