Senior Delivery Consultant - Strategic Transformation Program Lead, ASEAN Professional Services

Amazon Jobs; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading technology company in Kuala Lumpur is seeking a Senior Delivery Consultant to drive transformation programs and ensure strategic alignment within the organization. The ideal candidate has over 10 years of project management experience, expertise in cloud solutions, and a proven track record in managing complex projects. This role offers opportunities for mentorship and career growth within a collaborative environment.

Benefits

Mentorship and career growth opportunities

Work-life balance initiatives

Inclusive team culture

Qualifications

• 10+ years of complex project management experience.
• 7+ years of technical role experience in IT.
• 5+ years of experience with cloud solutions (AWS).
• Ability to translate technical analysis into insights.

Responsibilities

• Lead strategic change initiatives and transformation programs.
• Develop and manage comprehensive program plans.
• Ensure alignment between program goals and organizational priorities.
• Build strong relationships with stakeholders and communicate effectively.

Skills

Customer facing project management

Cloud based solutions

IT platform implementation

Stakeholder management

Education

Bachelor’s degree or equivalent experience

Job description

Overview

The Senior Delivery Consultant - Transformation Program Lead plays a crucial role in driving strategic change and ensuring successful program execution. This individual will lead cross-functional teams, manage stakeholder expectations, and deliver tangible business value through the implementation of transformation initiatives.

The individual will:

• Spearhead large-scale strategic change initiatives and transformation programs
• Drive efforts to boost operational efficiency, elevate customer experience, and propel business growth
• Collaborate with executive team to align program objectives with company vision and priorities
• Develop comprehensive program plans outlining timelines, resources, risk mitigation, and communication
• Ensure initiatives align with organizational needs, regulations, and market dynamics

Responsibilities

• Program Strategy and Planning
  • Collaborate with executive stakeholders to define the strategic vision, objectives, and scope of transformation programs.
  • Develop and manage comprehensive program plans, including timelines, resource allocation, risk mitigation strategies, and communication plans.
  • Ensure alignment between program goals and organisational priorities, considering business needs, regulatory requirements, and market trends.
• Program Execution and Delivery
  • Lead cross-functional teams, ensuring effective collaboration, communication, and coordination across different departments and stakeholder groups.
  • Oversee the execution of program initiatives, monitoring progress, and ensuring adherence to established timelines and budgets.
  • Identify and address potential risks, issues, and dependencies that may impact program success.
  • Implement robust change management processes to facilitate the smooth adoption of new processes, systems, or organisational structures.
• Stakeholder Management and Communication
  • Build and maintain strong relationships with executive leadership, program sponsors, and key stakeholders.
  • Communicate program status, progress, and achievements to stakeholders through regular reporting and presentations.
  • Facilitate effective decision-making by providing insights, analysis, and recommendations based on program data and industry best practices.
  • Manage stakeholder expectations, address concerns, and resolve conflicts that may arise during program execution.
• Continuous Improvement and Benefits Realisation
  • Establish and monitor program success metrics, ensuring alignment with desired business outcomes and value creation.
  • Conduct post-implementation reviews to assess program effectiveness, identify areas for improvement, and capture lessons learned.
  • Collaborate with relevant teams to sustain program benefits and drive continuous improvement initiatives.

Qualifications

• 10+ years of external or internal customer facing, complex and large scale project management experience
• 7+ years of IT platform implementation in a technical and analytical role
• 5+ years of cloud based solution (AWS or equivalent), system, network and operating system experience
• Bachelor’s degree, or 10+ years of professional or military experience
• Experience translating technical aspects of analysis and metrics into actionable insights for the advertiser and both technical and non-technical stakeholders

Why AWS and Our Culture

• Why AWS: Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and continue to innovate, trusted by customers from startups to Global 500 companies.
• Work/Life Balance: We value work-life harmony and strive for flexibility as part of our working culture.
• Inclusive Team Culture: We foster curiosity and connection through employee-led and company-sponsored affinity groups and inclusion events.
• Mentorship and Career Growth: We offer knowledge-sharing, mentorship, and career-advancement opportunities as part of our culture.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.