Senior Data Center Support Manager — 24/7 Ops

Oracle; Johor; On-site; MYR 80,000 - 100,000; Full time

Job summary

A leading tech company is looking for a leader in the Cloud Hardware support organization in Malaysia. You will oversee data center operations and lead diverse teams of technicians and engineers, ensuring high service levels and customer satisfaction. The ideal candidate will have extensive experience in IT environments and capabilities in talent development. This role involves significant internal and external communication and occasional travel.

Qualifications

• Proven leader in mission-critical IT environments.
• Extensive data center exposure in hyperscale environments.
• Experience with hiring, mentoring, and developing teams.

Responsibilities

• Oversee 24/7 data centre operations and new deployments.
• Develop, coach, and scale diverse technical teams.
• Collaborate globally to achieve project milestones.
• Drive recruitment, talent development, and team progression.

Skills

Leadership of diverse teams

Technical and business acumen

Effective communication skills

Problem-solving mindset

Talent development

Education

Bachelor’s degree or equivalent industry experience

Job description

A leading tech company is looking for a leader in the Cloud Hardware support organization in Malaysia. You will oversee data center operations and lead diverse teams of technicians and engineers, ensuring high service levels and customer satisfaction. The ideal candidate will have extensive experience in IT environments and capabilities in talent development. This role involves significant internal and external communication and occasional travel.