Senior Counter Equipment Engineer & Service Team Lead

FamilyMart; Selangor; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading food service company in Malaysia is seeking a Service Manager to oversee a team of technicians servicing coffee machines. The role requires a strong background in mechanical engineering, with at least 6 years of hands-on experience (3 years in leadership). Responsibilities include managing preventive maintenance, spare parts inventory, and providing technical support. Candidates should be proficient in English, Bahasa Malaysia, and Mandarin to train staff and interact with suppliers. This position requires excellent problem-solving and leadership skills.

Qualifications

• Minimum 6 years of hands-on experience in servicing coffee machines.
• At least 3 years in a leadership or supervisory role.
• Strong command of English, Bahasa Malaysia, and Mandarin.

Responsibilities

• Manage a team of up to 10 service technicians.
• Plan and execute preventive maintenance programs.
• Monitor and manage spare parts inventory.
• Provide technical support and training to technicians.
• Collaborate with operations and training departments.

Skills

Leadership

Problem-solving

Communication

Organizational skills

Technical support

Preventive maintenance

Inventory management

Education

Diploma or Degree in Mechanical Engineering, Mechatronics, or related field

Tools

CMMS (Computerized Maintenance Management Systems)

Job description

A leading food service company in Malaysia is seeking a Service Manager to oversee a team of technicians servicing coffee machines. The role requires a strong background in mechanical engineering, with at least 6 years of hands-on experience (3 years in leadership). Responsibilities include managing preventive maintenance, spare parts inventory, and providing technical support. Candidates should be proficient in English, Bahasa Malaysia, and Mandarin to train staff and interact with suppliers. This position requires excellent problem-solving and leadership skills.