Senior Compliance & Quality Assurance – Pension (HK)

iFAST Global Hub AI; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading financial service provider in Kuala Lumpur is seeking an Executive for Compliance and Quality Assurance. The role involves monitoring pension administration processes to ensure compliance with regulatory standards, supporting quality control measures, and assisting with customer complaints. The ideal candidate will hold a Bachelor's degree, possess strong communication abilities in English and Mandarin/Cantonese, and be willing to learn in a dynamic environment. Competitive salary packages and generous benefits are provided.

Benefits

Employee Share Options / Performance Shares

0% sales charge for unit trusts

Weekly Breakfast Day and Fruits Day

Access to a relaxation room with massage chairs

Participation in yearly outdoor activities

Competitive salary packages

Comprehensive insurance coverage

Monthly sports allowance

Free training providers

21 days of annual leave

Qualifications

• Experience in pension administration or financial industry preferred.
• Self-motivated, detail-oriented individual willing to learn.
• Fluent in English and Mandarin/Cantonese for communication.

Responsibilities

• Monitor pension administration processes for compliance.
• Support quality control framework for pension administration.
• Assist in customer complaints and operational incidents.

Skills

Effective communication

Interpersonal skills

Analytical skills

Organizing skills

PC skills (Excel, Word, PowerPoint)

Education

Bachelor's degree or equivalent education

Job description

A leading financial service provider in Kuala Lumpur is seeking an Executive for Compliance and Quality Assurance. The role involves monitoring pension administration processes to ensure compliance with regulatory standards, supporting quality control measures, and assisting with customer complaints. The ideal candidate will hold a Bachelor's degree, possess strong communication abilities in English and Mandarin/Cantonese, and be willing to learn in a dynamic environment. Competitive salary packages and generous benefits are provided.