Senior Client Engagement & Growth Strategist

Talentcloud.ai; Petaling Jaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading travel company seeks an Executive/Senior Executive - Client Engagement to deliver excellent customer service while meeting sales targets. The role includes developing business strategies, managing client accounts, and ensuring proposals are timely. Ideal candidates should possess a relevant degree and proven experience in customer service and sales, alongside exceptional communication abilities. This position may require travel for client meetings and events, ensuring alignment with company values and operational standards.

Qualifications

• Previous experience in customer service and sales roles is required, with proven results in meeting targets.
• Strong interpersonal and communication skills, both written and verbal.
• Willingness to travel for client meetings and industry events.

Responsibilities

• Develop a business plan and sales strategy to achieve sales goals.
• Liaise closely with various personnel to ensure smooth operations.
• Manage existing corporate client travel programs.

Skills

Customer service skills

Sales expertise

Interpersonal communication

Networking skills

Travel booking system proficiency

Education

Diploma/Degree in Tourism & Hospitality Management, Business Administration, or a related field

Job description

A leading travel company seeks an Executive/Senior Executive - Client Engagement to deliver excellent customer service while meeting sales targets. The role includes developing business strategies, managing client accounts, and ensuring proposals are timely. Ideal candidates should possess a relevant degree and proven experience in customer service and sales, alongside exceptional communication abilities. This position may require travel for client meetings and events, ensuring alignment with company values and operational standards.