Senior Business System Analyst - Prai

Flex; Seberang Perai; On-site; MYR 70,000 - 95,000; Full time

Job summary

A leading technology company is seeking a Senior Business System Analyst in Penang, Malaysia. The role involves exploring complex business problems and providing automated solutions, along with designing system improvements and collaborating with stakeholders. Candidates should possess 3-5 years of relevant experience and a degree in Systems Engineering or similar fields. Competitive compensation and benefits including medical and performance bonuses are offered.

Benefits

Medical benefits

Dental insurance

Vision insurance

Life insurance

Paid time off

Performance bonus

Qualifications

• 3-5 years of related experience in business systems analysis.
• Functional knowledge of systems or relevant experience.
• Advanced skills in technical and people management.

Responsibilities

• Research complex business problems and propose automated solutions.
• Provide technical expertise for cost-effective systems.
• Research and design new systems and enhancements.
• Resolve system improvements and supervise implementation.
• Communicate with users to resolve system issues.

Skills

Technical expertise in system identification

Problem-solving skills

Customer relationship management

Efficient process design

Education

Degree in Systems Engineering, Industrial Engineering, or Computer Science

Job description

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Senior Business System Analyst located in Prai, Penang.

Job summary

In this role, you will be in charge of exploring complex business problems and solving them with automated, customized, developed and standardized systems implementations and solutions. You will design details for automated systems and processes, making them more efficient. You will design the framework, troubleshoot technical malfunctions, conduct risk research, collaborate with stakeholders, and deliver a viable and consistent solution.

Typical day looks like

• Research complex business problems and propose automated solutions to improve operations and process efficiency.
• Provide technical expertise in identifying, evaluating, and developing cost-effective systems and procedures; consult users about automated systems.
• Research, design, and test new systems and system enhancements in line with delivery requirements.
• Resolve required improvements on the systems and supervise correct implementation to meet business/customer requirements.
• Communicate with users to troubleshoot and resolve day-to-day system issues to ensure smooth operation.

Required experience

• Functional knowledge/education background on Systems, Industrial Engineering, Computer Science, programming, or related careers; or relevant experience.
• Minimum 3-5 years of related experience.
• Advanced functional, technical, and people or process management skills, and customer (internal and external) relationship skills.
• Good understanding of existing systems and functionalities.

Compensation and benefits

• Medical benefits, dental, vision.
• Life insurance.
• Paid time off.
• Performance bonus.