SENIOR BUSINESS DEVELOPMENT EXECUTIVE / ACCOUNT MGMT (RM5K - RM6K)

CityRecruit; Iskandar Puteri; Hybrid; MYR 40,000 - 60,000; Full time

Job summary

A reputable manpower company in Johor Bahru seeks a Business Development / Account Manager. The candidate will manage B2B client relationships, conduct service presentations, and oversee the business development cycle. Applicants must have a degree in Business or a related field, a minimum of three years of relevant experience, and strong communication skills in English and Bahasa Malaysia. This role offers a flexible work arrangement and opportunities for professional development.

Benefits

Flexible working

Market rate salary

Professional development opportunities

Supportive leadership

Qualifications

• Minimum 3 years of experience in B2B sales, client servicing, or account management.
• Strong communication skills in English and Bahasa Malaysia.
• Knowledge of AI tools for marketing and lead generation is desirable.

Responsibilities

• Build and manage relationships with B2B clients.
• Conduct presentations of recruitment and HR services.
• Handle the full business development cycle.

Skills

B2B sales

Client servicing

Communication skills

Presentation skills

Multitasking

Independent

Education

Degree in Business Administration, Marketing, Human Resources, or related field

Tools

CRM systems

Proposal tools

Job description

Position Title: Business Development / Account Manager

Location: Johor Bahru, Malaysia

Industry: HR Solutions Provider

Employment Type: Full-Time

About Us

We are a well-established Malaysian manpower company with over 25 years of experience in recruitment, job portal services, HR outsourcing, and workforce management. We support businesses in sourcing, placing, and managing the right talent to achieve operational success. We are now looking for a dynamic, client-focused Business Development / Account Manager to join our growing team in Johor Bahru.

Key Responsibilities

• Build and manage strong relationships with existing and potential B2B clients across industries.
• Conduct professional presentations of our recruitment, outsourcing, and HR services to corporate clients.
• Draft and negotiate business proposals, quotations, costing, service agreements, and pricing models.
• Develop and implement AI-based marketing campaigns in collaboration with the marketing team to generate quality leads and improve brand visibility. Turn the leads into a sales.
• Handle full business development cycle: lead generation, qualification, proposal submission, negotiation, and deal closure. Assigning to 3 different units, HEAD HUNTING / PLACEMENT UNIT, FLEXIBLE WORKFORCE UNIT and JOB PORTAL.
• Maintain and update client pipelines in the CRM system; report on B2B KPIs and revenue contributions.
• Monitor market trends, client feedback, and competitor offerings to enhance service positioning. Possess skill to obtain latest market intelligence and act accordingly with our strategic partners or stakeholders.
• Collaborate with internal recruitment and operations teams to ensure smooth client onboarding and service delivery.
• Ensure full compliance with regulatory requirements and internal policies in all contracts and dealings.

Requirements

• Degree in Business Administration, Marketing, Human Resources, or a related field.
• Minimum 3 years of B2B sales, client servicing, or account management experience—preferably in recruitment, outsourcing, or HR services.
• Strong communication and presentation skills in English and Bahasa Malaysia.
• Proficient in handling service quotations, contract negotiation, and pricing strategies.
• Experience with CRM systems, proposal tools, and digital communication platforms.
• Knowledge of AI tools used for marketing, email automation, and lead generation is highly desirable.
• Independent, target-driven, and customer-oriented mindset with strong follow-through abilities.
• Ability to multitask and handle pressure in a fast-paced, client-facing environment.

What We Offer

• 5 days work - Flexible working can be discussed.
• Market Rate of Salary and with flexible work arrangement.
• Opportunity to work with an experienced team in a stable and reputable HR company.
• Professional development and learning opportunities, including digital and AI marketing tools.
• Supportive leadership and career growth pathways within the organization.