Senior Business Analyst

GAMER2GAMER SDN. BHD.; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading gaming company in Kuala Lumpur is seeking a Lead Analyst. This role involves facilitating workshops, conducting user research, and overseeing design processes to ensure product delivery aligns with user needs. The ideal candidate will have strong analytical and communication skills, experience in project planning, and the ability to collaborate effectively across teams. This position offers a dynamic and responsive work environment, with a focus on user-centered design principles.

Benefits

Medical benefits

Miscellaneous allowance

Parking

Transport allowance

Flexible working hours

Qualifications

• Strong analytical mindset with problem-solving ability.
• Excellent communication and presentation skills.
• Experience in project planning and team leadership.

Responsibilities

• Lead and facilitate discovery workshops with stakeholders.
• Oversee the design process from concept to delivery.
• Act as a bridge between business, design, and engineering teams.
• Conduct data analysis and define data requirements.

Skills

Analytical mindset

Problem-solving ability

Excellent communication skills

Collaborative skills

Adaptability

Job description

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Product Discovery & Requirements Analysis

• Facilitate and lead discovery workshops with stakeholders to define product goals, user needs, and design opportunities.
• Translate business objectives and user insights into clear, actionable design requirements.
• Conduct user research, competitor analysis, and usability evaluations to inform design decisions.
• Collaborate with product managers and engineers to define success metrics and KPIs for product features.
• Develop and maintain comprehensive documentation including:
  • Business Requirements Document (BRD) – prepared in collaboration with project requesters.
  • Product Requirements Document (PRD) – inclusive of functional specifications authored by the BA.
  • Use Cases and Process Flows – developed and maintained by the BA.
• Ensure all design deliverables align with the company’s design system and accessibility standards.
• Maintain documentation that provides traceability from business requirements to implemented features.

Design Execution & Quality

• Lead and oversee the design process from concept to delivery, ensuring visual and interaction design quality.
• Collaborate with UX/UI designers to refine wireframes, prototypes, and high‑fidelity designs.
• Conduct and support user testing to validate design hypotheses and improve usability.
• Partner with QA and engineering teams during development to ensure design integrity through SIT and UAT stages.
• Responsible for ensuring the product is both user‑friendly and aligns with business objectives.
• Evaluate new feature requests or product changes through impact and feasibility analysis.
• Assess potential user experience trade‑offs, dependencies, and implementation risks.
• Use analytics and qualitative feedback to continuously improve design performance and adoption.

Cross‑functional Leadership & Collaboration

• Act as a bridge between business, design, and engineering teams to align objectives and priorities.
• Collaborate closely with product managers, engineers, QA, and stakeholders to deliver cohesive and meaningful user experiences.
• Facilitate alignment sessions to ensure shared understanding of the problem space and desired outcomes.
• Advocate for user‑centered design principles and foster design thinking across the organization.

Design Operations & Team Leadership

• Drive design process improvements and advocate for modern tools, workflows, and methodologies.
• Participate in sprint planning and backlog refinement to ensure design readiness for development.
• Contribute to scaling the organization’s design maturity by improving collaboration and consistency across teams.

Project Coordination & Delivery Support

• Project planning, timeline monitoring, and delivery tracking.
• Participate in sprint planning and backlog grooming to ensure readiness and prioritization of requirements.
• Escalate risks, issues, or blockers promptly to ensure timely resolution and project continuity.
• Maintain transparent reporting of status updates, progress, and deliverables to key stakeholders.

Analytical & Technical Contribution

• Conduct data analysis and define data requirements and constraints for integrated systems.
• Participate in system design reviews to ensure functional accuracy and alignment with user expectations.
• Provide technical assistance to developers, including clarifying requirements and reviewing deliverables.
• Explore and adopt new tools or technologies to improve analysis, documentation, and delivery effectiveness.

Soft Skills

• Strong analytical mindset and problem‑solving ability.
• Excellent communication and presentation skills.
• Strategic mindset with attention to detail and visual precision.
• Collaborative and adaptable in a dynamic team environment.

Lead Analyst, Business Analyst ( Testing)

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What’s your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years’ experience do you have as a business analyst?
• How many years’ experience do you have with project planning and scheduling?
• How many years’ experience do you have as a manager / team lead?

Perks and benefits Medical Miscellaneous allowance Parking Transport allowance, flexible working hours