Senior Business Analyst

Smart Tradzt Sdn Bhd; Petaling Jaya; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading software solutions provider in Malaysia is seeking a Business Analyst with a minimum of 4 years of experience in Business Analysis or Consulting. The ideal candidate will translate business processes into requirements, conduct workshops, and manage client expectations. Essential qualifications include a Bachelor's degree and familiarity with enterprise solutions like ERP and CRM. Candidates should be proactive in supporting clients and delivering high-quality projects on time.

Qualifications

• Minimum of 4 years of experience in Business Analysis, Consulting, or Functional roles.
• Strong understanding of business processes with ability to translate into business requirements.
• Experience with enterprise solutions like ERP and CRM.

Responsibilities

• Conduct research and optimize business processes across various industries.
• Analyze situations, devise strategies, and provide recommendations.
• Facilitate requirements workshops with clients and partners.
• Perform system configuration and testing.
• Onboard and implement systems for clients.

Skills

Business Analysis

Consulting

Requirements Specification

Software Implementation

ERP and CRM knowledge

Education

Bachelor's degree

Job description

Smart Tradzt (formerly known as Acceval) is one of the pioneers in the Asia Pacific region for pricing optimisation, margin management and commercial excellence software solution, specialising in the petrochemicals, oil & energy and commodity industries. The software solution is implemented at clients including Fortune 500 companies (such as Petronas), multinationals and regional conglomerates.

Extending beyond the enterprise, our latest innovation, Smart Tradzt digital commerce platform digitizes end‑to‑end commercial processes between buyers and sellers, optimises commercial decisions and provides collaborative e‑Commerce with dynamic and frictionless experience.

Personalised dynamic pricing and customer offer is enabled using data‑driven Artificial Intelligence. Likewise, buyer’s sourcing and procurement decisions are also optimised for commodity products using unique algorithms.

Smart Tradzt solution facilitates ecosystem collaborations along the value chain with trading partners, logistics players, financial institutions, service providers, suppliers and co‑producers through a secured platform powered by blockchain technology.

We have also won several awards including Best Customer Return On Investment (from SAP), Best Industrial Application (from IDA Singapore) and Best Business Case Study Award (from Singapore Business Review).

Kuala Lumpur City Centre, Kuala Lumpur, MY

Qualifications

• Minimum of 4 years of experience in Business Analysis, Consulting, or Functional roles
• Strong understanding of business processes with the ability to translate them into business requirements and specifications
• Capable of performing configuration and testing
• Familiar with system functionalities, software development, and implementation of packaged software or solutions
• Experience with enterprise solutions such as ERP, CRM, and Carbon Footprint tools (e.g., Corporate Carbon Footprint, Product Carbon Footprint, etc.)
• A Bachelor's degree is mandatory

Roles and Responsibilities

1. Conduct research, analyze, improve, and optimize business processes across various industries
2. Assess risks, identify strengths and weaknesses, analyze situations, devise strategies, and provide recommendations to address arising challenges
3. Develop analyses, reports, proposals, Standard Operating Procedures (SOPs), operational guidelines, and presentations
4. Facilitate requirements or design workshops with clients, prospects, or partners
5. Engage and manage the expectations of clients, partners, and prospects
6. Perform system configuration and testing
7. Learn system functionalities and contribute to enhancing product features for systems such as: Enterprise Pricing System; Carbon Footprint Solutions (Corporate Carbon Footprint, Product Carbon Footprint/Life Cycle Analysis, Green Procurement, Green Finance, etc.)
8. Onboard and implement the above systems for respective clients and partners
9. Conduct workshops, gather and document functional requirements, identify information sources and distribution paths, and develop UAT plans, UAT scenarios, and training materials
10. Perform data analysis, configuration, system testing, support UAT, and prepare for Go‑Live activities
11. Provide support to clients or partners when required
12. Deliver projects on time with high-quality deliverables
13. Collaborate with team members to prepare system setups for demos
14. Conduct demos when required
15. Monitor team members’ performance and provide guidance when needed
16. Perform additional roles and responsibilities as assigned

Application Questions

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a business analyst?
• How many years of business management experience do you have?
• How many years' experience do you have as a manager / team lead?
• How many years' experience do you have in a consulting role?
• How would you rate your English language skills?