Senior Business Analyst

SEEK; Kuala Lumpur; Hybrid; MYR 65,000 - 85,000; Full time

Job summary

A leading technology company in Kuala Lumpur is seeking a Business Analyst to lead the development of an intelligent hiring assistant. You'll work on automating recruitment processes, optimizing interview pipelines, and collaborating across teams to drive effective delivery. Ideal candidates have a strong background in business analysis, experience with integration technologies, and possess excellent communication skills. This role supports a hybrid work model and focuses on creating innovative, data-driven solutions.

Benefits

Annual Performance Bonus Plan

Flexible hybrid working model

Mental health support sessions

Professional development sessions

Qualifications

• Proven experience in Business Analysis within technology or digital environments.
• Strong analytical skills, identifying automation opportunities.
• Experience with integration design and implementation.

Responsibilities

• Lead discovery and define requirements for Co‑Pilot’s workflows.
• Translate product hypotheses into scoped delivery slices.
• Orchestrate cross-team delivery and manage dependencies.

Skills

Business Analysis

Automation Opportunities

Stakeholder Management

Agile Delivery

Communication Skills

Education

Experience in integration design

Tools

APIs

Middleware

Microservices

Job description

SEEK operates market-leading online employment marketplaces, including Jobstreet and Jobsdb in Asia. SEEK has been helping people live more fulfilling and productive working lives and helping organisations succeed for over 25 years.

Founded and headquartered in Melbourne, Australia, SEEK has grown into a multinational technology company with over 3,300 employees and is listed on the Australian Securities Exchange.

SEEK’s presence spans Australia, New Zealand, Hong Kong, Indonesia, Malaysia, the Philippines, Singapore and Thailand. Additionally, SEEK has minority investments in employment marketplaces in China, South Korea and Bangladesh.

SEEK develops and applies innovative data and technology tools to facilitate high-quality matching and improve reliability of marketplace information.

In 2021, 2022, 2023 and 2024, SEEK was recognised as one of Australia’s Top Ten Places to Work in Technology in the AFR BOSS Best Places to Work awards. SEEK was also named a 5-Star Employer of Choice by HRD Asia in 2024 and won four accolades at TalentCorp’s Life at Work Awards 2023 in Malaysia.

Job Overview

Hiring Co‑Pilot is the team building SEEK’s intelligent assistant that guides decisions, nudges momentum, and executes tasks to turn hiring intent into increased placements. Our purpose is to ensure every role move by guiding next‑best actions, surfacing timely insights, and safely automating the busywork (for e.g screening, scheduling, comms) so our hirers can focus on great decisions and hiring experiences. We want to turn intent into interview and interview into offer — faster, smarter, and with confidence.

This role will lead high‑quality discovery and iteration that helps Co‑Pilot deliver faster speed‑to‑interview and better placement conversion.

This opportunity is available to suitable candidates in ANZ and Asia.

Key Responsibilities

• Lead discovery and define crisp, testable requirements for Co‑Pilot’s intelligent, agentic workflows and next‑best‑action experiences across the hiring journey, with clear success metrics tied to time‑to‑interview, offer momentum, and placement outcomes.
• Translate product hypotheses into scoped, incremental delivery slices; own backlog and iteration management (planning, refinement, tracking, reviews/retros) with strong instrumentation to validate outcomes and inform prioritisation.
• Orchestrate cross‑team delivery with Core, AIPS, Architecture, and Product: clarify dependencies, align data contracts/APIs and event models, and embed responsible‑AI guardrails (privacy/PII, safety, evaluation).
• Drive change readiness and adoption: partner with Design to protect intent and usability, prepare go‑live runbooks (UAT, cutover, comms), and manage RAID to ensure smooth launches and measurable impact.

Qualifications

• Proven experience in Business Analysis within technology, product, or digital environments — ideally involving system integration, automation, or workflow tools.
• Strong analytical and problem‑solving skills — especially in identifying automation opportunities and designing scalable integration solutions.
• Experience with integration design and implementation (e.g., APIs, event‑driven systems, middleware, or microservices architectures).
• Stakeholder management expertise — able to communicate effectively between business, engineering, and third‑party integration partners.
• Agile delivery experience, comfortable working with stories, backlogs, and iterative releases.
• Excellent documentation and communication skills, including ability to create system diagrams, data flow maps, and process models.

Desired Values

• Hands‑on understanding of automation platforms or integration frameworks (e.g., enterprise automation tools, iPaaS solutions, or internal APIs).
• Experience in the recruitment, marketplace, or SaaS sectors.
• Data‑driven approach, using measurable outcomes to validate automation effectiveness.
• Change management and organisational transformation experience, especially in implementing automated solutions.
• Strong interpersonal and emotional intelligence skills, with a collaborative and growth‑oriented mindset.

Benefits

• Annual Performance Bonus Plan
• Support of flexible hybrid working, including a mix of office and work from home days depending on your role.
• SEEKer Support, a confidential service that offers employees up to six sessions with a mental health professional of your choice
• Professional development sessions with industry leading guest speakers
• SEEK is committed to operating sustainably and is preparing for the impacts of climate change and the transition to a low‑carbon future, and is working to minimise its environmental impacts which includes a long‑term emissions reduction target of net zero by FY2050

At SEEK, we are passionate about fostering a culture of inclusion and wellbeing that embraces and values the diversity of our people. We are a purpose driven business that works with heart.

We know teams with diverse ideas, experiences and perspectives are more creative and are critical to ensuring effective delivery and innovating to enable our future success. As such, we welcome applications from people with diverse backgrounds and life experiences, especially as they relate to gender, sexual identity, culture, faith, disability and life stages. If you have the skills, curiosity and an adaptable mindset but don't meet every responsibility or qualification listed in this advertisement, please still get in touch with us.

Should you require any specific support or adjustments throughout the recruitment process and beyond, please advise us and we will be happy to assist.

SEEK kindly requests no unsolicited resumes or approaches from recruitment agencies and will not be responsible for any associated fees.