Senior Billing & Claims Specialist

International SOS; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A global assistance company is seeking a Senior Associate for the Assistance Centre in Kuala Lumpur. You will support the Manager in achieving business objectives by processing claims, issuing invoices, and troubleshooting related queries. The role requires collaboration across various business lines, ensuring data integrity, and assisting in special projects. Successful candidates will demonstrate a commitment to continuous improvement and achieving performance KPIs.

Responsibilities

• Support Manager to achieve business objectives.
• Process claims and issue invoice as per approved guidelines.
• Understand and troubleshoot Claims & Billings related queries.
• Initiate & implement continuous improvement efforts.
• Ensure data integrity and accuracy.
• Maintain good collaboration across Business Lines and Functions.
• Support Manager in special projects and ad-hoc tasks.
• Achieve various KPIs related to performance.

Job description

A global assistance company is seeking a Senior Associate for the Assistance Centre in Kuala Lumpur. You will support the Manager in achieving business objectives by processing claims, issuing invoices, and troubleshooting related queries. The role requires collaboration across various business lines, ensuring data integrity, and assisting in special projects. Successful candidates will demonstrate a commitment to continuous improvement and achieving performance KPIs.