Senior Associate - Operations

WNS; Subang Jaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading Business Process Management company in Subang Jaya is seeking an individual for a key role in export documentation processing. The responsibilities include ensuring timely processing of invoicing tasks, meeting individual KPI targets, and participating in quality checking and process improvement initiatives. Candidates must possess a Bachelor's Degree. The position requires adherence to office standards and execution of various tasks as directed by management. Join a dynamic team focused on operational excellence.

Qualifications

• Bachelor’s Degree is required for the position.

Responsibilities

• Ensure timely processing of invoice billing / accounts payable + receivable requests.
• Accurately key in / cross check details of invoices.
• Meet individual KPI targets for productivity and accuracy.
• Perform self-quality checking and monitor pending items weekly.
• Participate in process improvement ideas.

Education

Bachelor’s Degree

Job description

Company Description

WNS (Holdings) Limited (NYSE: WNS) is a leading Business Process Management (BPM) company. We combine deep industry knowledge with technology and analytics expertise to co‑create innovative, digital‑led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re‑imagine their digital future and transform their outcomes with operational excellence. We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models tailored to address the unique business challenges of each client. We co‑create and execute the future vision of 400+ clients with the help of 44,000+ employees.

Job Description

The incumbent shall have a key role in the business as he/she is directly involved in daily production of the export documentation process, and shall be responsible for:

Key Responsibilities

• Ensures timely processing of invoice billing / accounts payable + receivable requests.
• Accurately keying in / cross checking details of invoices using logic and instructions as given during process trainings.
• Meeting individual KPI targets (i.e., productivity, accuracy) as per process requirement.
• Day‑to‑day Operations: Proper execution of tasks assigned, invoice billing / cash application tasks.
• Performs self‑quality checking, assist in follow‑ups and monitoring of pending items on a weekly basis.
• Participate in and/or suggest process improvement ideas.
• Follow instructions of Team Leaders and Managers for all work‑related aspects.
• Should complete any adhoc task given by management, as and when required.
• Office Environment: Exhibit high ethical and moral standards towards colleagues and the organization, maintain adherence to office attendance.

Qualifications

Bachelor’s Degree