Senior Analyst Credit & Collections

GlobalFoundries; Penang; Hybrid; MYR 150,000 - 200,000; Full time

Job summary

A leading semiconductor foundry is seeking an Accounts Receivable professional in Penang, Malaysia. The candidate will handle collections, customer refunds, and assist in month-end closing activities. The ideal candidate has at least 3 years of relevant experience, is bilingual in English and Mandarin, and possesses strong analytical and negotiation skills. Proficiency in SAP and Microsoft Office is essential. This position requires the ability to work independently in a dynamic environment.

Qualifications

• Requires a high level of analysis, judgment, negotiation, and problem-solving skills.
• Able to communicate at all levels and collaborate cross functionally with Business Partners.
• Must be able to work independently or with minimum supervision.

Responsibilities

• Follow up on open accounts.
• Reconcile customer statements.
• Investigate and resolve queries related to non-payment of invoices.
• Assist with month-end closing activities.

Skills

High level of analysis

Negotiation skills

Problem-solving skills

Bilingual in English and Mandarin

Advanced computer skills

Ability to work independently

Calm under pressure

Education

Minimum 3 years of experience in a similar role

Tools

SAP

Oracle Financial R12

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

GlobalFoundriesis a leading full-service semiconductor foundry providing a unique combination of design, development, and fabrication services to some of the world’s most inspired technology companies. With a global manufacturing footprint spanning three continents, GlobalFoundries makes possible the technologies and systems that transform industries and give customers the power to shape their markets. For more information, visitwww.gf.com.

General Purpose

The candidate will be based at our Malaysia-Penang office reporting on the Global Accounts Receivable team. The role will primarily be responsible for all collection duties related to a portfolio of accounts, supporting the credit management function and special projects as needed. The ideal candidate should have strong people and customer service skills, a track record of driving results against company metrics and the ability to thrive in a fast paced and dynamic environment.

Essential Duties and Responsibilities

• Following up on open accounts
• Reconciling customer statements
• Independently investigating and resolving queries relating to non-payment of invoices
• Processing customer refunds
• Assisting with the month end closing activities such as reporting for accounts receivable and overdue analysis
• Processing LTA Deposit Offsets and related duties
• Cross-border collaboration with Customer Service Representative (CSR), Customer Business Management (CBM), Customer, and Account Manager (AM) to drive forward all duties and any discrepancies that may arise
• Contribution to Management Reporting packs for assigned accounts
• Support on raising Billing, Debit Note and Credit Note (DNCN)
• Assistance with various administrative tasks related to Accounts Receivable
• Assistance with Accounts Receivable projects, such as system UAT testing
• Support credit management duties as and when it is required
• Other ad hoc duties

Supervisory Responsibilities

The role does not supervise any other staff members.

Education/Experience Required

Minimum 3 years of experience in a similar role. Candidates should have the following skills

• Requires a high level of analysis, judgment, negotiation, and problem-solving skills
• Calm and effective under pressure. Able to remain professional in high-stress situations
• Able to plan, execute and manage high volumes of work
• Must be able to work independently or with minimum supervision
• Able to communicate at all levels and collaborate cross functionally with Business Partners
• Fully Bilingual in English and Mandarin
• Fast learner
• Advanced computer skills in Microsoft Office, especially MS excel, Word and Outlook
• Predominately sedentary light office position with high frequency of keyboarding/computer work required.
• Proficiency in SAP and Oracle FinancialR12 system.
• Hybrid only with exceptional/Manager approval

GlobalFoundries is an equal opportunity employer, cultivating a diverse and inclusive workforce. We believe having a multicultural workplace enhances productivity, efficiency and innovation whilst our employees feel truly respected, valued and heard.

As an affirmative employer, all qualified applicants are considered for employment regardless of age, ethnicity, marital status, citizenship, race, religion, political affiliation, gender, sexual orientation and medical and/or physical abilities.

All offers of employment with GlobalFoundries are conditioned upon the successful completion of background checks, medical screenings as applicable and subject to the respective local laws and regulations.