Senior Account Manager

Digital; Kuala Lumpur; Remote; MYR 150,000 - 200,000; Full time

Job summary

A leading digital agency is seeking a Senior Account Manager to manage a major telecommunications client while driving sustainability content strategy. This remote role entails overseeing content production and ensuring high-quality storytelling across digital channels. The ideal candidate will have extensive experience in digital account management and a solid understanding of digital marketing practices.

Qualifications

• Previous experience in digital account management, content operations, or creative production.
• Deep understanding of digital channels, platform specs, and creative best practices.
• Proven success managing multi-market digital content and creative workflows.

Responsibilities

• Act as the primary digital partner for clients, advising on content and platform best practices.
• Manage production of digital assets across various channels.
• Own timelines, approvals, and delivery sequencing for multiple workstreams.
• Prepare insights and recommendations for continuous improvement.

Skills

Digital account management

Content operations

Creative production

Strong communication

Stakeholder management

Job description

Hire Digital is seeking aSenior Account Manager (Full-time, Remote)with strong content expertise in sustainability and ESG storytelling to join our internal team. In this role, you will manage a leading Singapore telecommunications client as your primary account, driving sustainability content strategy, overseeing content production, and ensuring consistent, high-quality storytelling across digital and internal communications channels.

RESPONSIBILITIES

Client Leadership

• Act as the primary digital partner for clients, advising on content, creative formats, and platform best practices.
• Translate digital marketing objectives into actionable briefs and delivery plans.
• Drive client alignment across performance priorities, messaging, and audience needs.

Digital Content & Creative Oversight

• Manage production of digital assets across social, paid media, short-form video, website content, email/CRM, landing pages, and display ads.
• Ensure all creatives meet channel specs (Meta, TikTok, YouTube, LinkedIn, search/display, etc.).
• Oversee digital content calendars, asset pipelines, and real-time creative optimisation.

Digital Project & Workflow Management

• Own timelines, sprint cycles, approvals, and delivery sequencing for multiple workstreams.
• Coordinate cross-functional digital teams including designers, motion editors, copywriters, performance marketers, and web specialists.
• QA all digital assets for accuracy, brand compliance, and platform-readiness.

Reporting & Insights

• Track creative delivery efficiency, digital performance indicators, and content impact by channel.
• Prepare clear insights and recommendations for continuous improvement.

REQUIREMENTS

• Prvious experience in digital account management, content operations, or creative production.
• Deep understanding of digital channels, platform specs, and creative best practices.
• Proven success managing multi-market digital content and creative workflows.
• Strong communication, stakeholder management, and cross-functional coordination skills.
• Agency, performance marketing, or fast‑paced digital environment experience preferred.