Security officer

Mitie; Selangor; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading security service provider is seeking experienced Retail Security Officers in Selangor, Malaysia. The role involves delivering exceptional customer service, maintaining a visible security presence, and addressing disruptive behavior to ensure safety for colleagues and customers. Candidates must have a valid SIA licence and 3-5 years of experience in security services or law enforcement. The compensation ranges between £13.40 and £15.50 per hour based on various factors.

Qualifications

• Valid SIA licence is mandatory.
• Minimum 3-5 years of experience in Security Services, Military, or Law Enforcement.

Responsibilities

• Deliver industry leading customer service standards.
• Establish and maintain a secure environment free from criminal activity.
• Interact with the public in a professional, welcoming manner.

Skills

Customer service

Asset protection

Incident management

Job description

Job Overview

RETAIL SECURITY OFFICERS REQUIRED:

Compensation: £13.40 - £15.50 per hour (rate varies based on location and store risk assessment)

Schedule: Various shifts available (details to be discussed during interview)

Main Duties

• Deliver industry leading customer service standards
• Establish and maintain a secure environment free from criminal activity and associated concerns for customers and colleagues
• Effectively address disruptive behavior and establish professional relationships with relevant individuals
• Interact with members of the public in a professional, welcoming manner
• Assist visitors and the public with inquiries courteously and efficiently, demonstrating superior customer service
• Collaborate with law enforcement and crime reduction partnerships to minimize in-store incidents
• Utilise Body Worn CCTV equipment to enhance crime prevention efforts and promote colleague and customer safety

What we are looking for

Mitie is currently recruiting experienced Security Professionals to deliver exceptional customer service and asset protection while maintaining a visible security presence that mitigates disruptive behavior, ensuring a safe environment for both colleagues and customers.

Requirements

• Valid SIA licence is mandatory
• Minimum 3-5 years of experience in Security Services, Military, or Law Enforcement

Vetting Process

Candidates must provide a complete 5-year verifiable employment/education history. Incomplete history may result in withdrawal of offer or termination of employment.