SECURITY CONCIERGE (FEMALE)

Counterforce Security Services; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A safety and security management provider based in Kuala Lumpur is seeking a professional Security Concierge to ensure client site safety while providing excellent customer service. The role involves managing access control, visitor services, and coordinating with the Global Command Center. Candidates must possess a diploma in a related field and at least two years of experience in security operations. Fluency in Bahasa Malaysia and English is essential, while knowledge of Mandarin is advantageous.

Qualifications

• Minimum of 2 years of experience in security operations.
• Required to be female due to the nature of the work environment.

Responsibilities

• Serve as the primary contact on site for security matters.
• Manage incidents and emergency response on site.
• Work with the Global Command Center on security systems, including access control and CCTV.
• Oversee processes for employee badges and visitor access.
• Collaborate with Facility Management to enhance security services.

Skills

Client service orientation

Basic IT knowledge

Report writing

Fluent in Bahasa Malaysia and English

Education

Diploma in Security Management or related field

Tools

Microsoft Office

Job description

Counterforce Security Services – Kuala Lumpur, Kuala Lumpur

We are looking a professional Security Concierge to provide a welcoming presence while keeping our client's site safe. You will manage access control, visitor services, and security systems, as well as support incident response and coordination with our client's Global Command Center and Facility teams. If you excel in both customer service and security operations, this role offers a great opportunity to make a meaningful impact.

Job Responsibilities

• Primary point of contact on site security matters for advice and/or response.
• Incidents/emergency response management on site.
• Work with the Global Command Center in manage security system on-site including access control, CCTV, alarm and other related systems on site.
• Oversee Visitor Management Operations - Process employee badges and visitor access.
• Support security systems maintenance and repair work with vendors when required.
• Collaborative relationships with Facility Management to enhance the security service delivery.
• Provide update and report to the Regional Security Director on all security matters.
• Execute any security processes, initiatives and projects provided by Regional Security Director.

Job Requirements

• Candidate must possess at least a Diploma in Security Management, Business Administration, or related field.
• Female candidate required due to the nature of the work environment.
• Minimum 2 years of experience in security operations.
• Required language(s): Bahasa Malaysia and English (Mandarin is an added advantage).
• Strong client service orientation.
• Basic IT knowledge in hardware, network and database.
• Basic report writing and documentation skills (Microsoft Office knowledge preferred).

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