Security Access Administrator

5G-Starlink Pte.; Malacca City; On-site; MYR 100,000 - 150,000; Full time

Job summary

A technology services company in Malacca is seeking a Security Access Administrator to manage user access and ensure compliance with security policies. Responsibilities include providing support for IT access issues, creating and managing accounts, and collaborating with the administrator team. Candidates should have a bachelor's degree in computer science or related experience. Fresh graduates are encouraged to apply. The role requires strong knowledge of Active Directory and exchange systems, as well as the ability to work in a diverse business environment.

Qualifications

• Bachelor's degree in computer science or related experience.
• Open to fresh graduates or 1 year of experience.
• Experience in Active Directory, Microsoft Exchange, or Application Account Administration.

Responsibilities

• Responsible for compliance with Corporate and Divisional Policies.
• Provide email and telephone support for IT system access.
• Create, modify, and delete accounts within SLA.

Skills

Active Directory account administration

Microsoft Exchange account administration

Application Account Administration

Strong working knowledge of desktop and mobile hardware

Ability to establish trust and credibility

Education

Bachelor's degree in computer science or related experience

ITIL3 certification at foundation level (or more)

Job description

About the job Security Access Administrator

JOB DESCRIPTION

Core Job Responsibilities

• Responsible for compliance with applicable Corporate and Divisional Policies and Prodedures. Responsible for day-to-day support and administration of security components.
• Porvides email and telephone support to end users to resolve IT system access related issues.
• Create, modify, and delete accounts requested by customers via request forms within SLA
• Ensure tha ITSM incident and service request tickets are responded to and resolved with in SLA
• Seve as escalation Point with in Administrator team for requests issues of greater complexity

Education and Experience

• Bachelor's degree in computer science or related experience
• Open to fresh graduates; or 1 year of experience
• Active Directory account administration -OR- Microsoft Exchange account administration - OR - Application Account Administration
• Favorable: ITIL3 certification at foundation level (or more) Bachelor's degree in Business, Computer Science, related field or equivalent experience.
• Strong working knowledge of desktop, mobile related hardware, and associated operating systems, peripherals and related infrastructure
• Ability to establish trust and credibility at all levels of the organization.
• Experience working in a broader enterprise/cross-division business unit model preferred.
• Ability to work in a highly matrix-ed and geographically diverse business environment.