SecOps Engineering – Authentication Tech Lead

Eli Lilly and Company; Petaling Jaya; On-site; MYR 120,000 - 160,000; Full time

Job summary

A global healthcare leader is seeking a Technical Lead to ensure secure access to enterprise resources. The role involves on-call duties and leads incident management for IAM services. Ideal candidates should have a Bachelor's degree in Computer Science and over 5 years' experience in IAM services and technologies. The company values diversity and supports individuals with disabilities.

Benefits

Support for individuals with disabilities

Opportunities for career development

Qualifications

• 5+ years supporting, delivering, and securing IAM services.
• 5+ years experience with Active Directory, Entra ID, or Okta.
• 5+ years experience with authentication and authorization technologies.

Responsibilities

• Lead incident management and problem resolution for IAM services.
• Monitor IAM systems performance and troubleshoot issues.
• Develop and deploy solutions for IAM challenges.

Skills

IAM services

Active Directory

Authentication technologies

Collaboration skills

Critical thinking

Education

Bachelor's degree in Computer Science or related field

Tools

Active Directory

Entra ID

Okta

MFA

LDAP

Kerberos

OAuth

SAML

OpenID Connect

Cloud services (AWS/Azure)

Job description

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees worldwide work to discover and bring life-changing medicines to those in need, improve understanding and management of disease, and give back through philanthropy and volunteerism. We prioritize our work and put people first. We’re seeking individuals committed to improving lives globally.

Are you eager to make a significant impact in cybersecurity? We are looking for a Technical Lead to bring innovative ideas and solutions to our team. This role is crucial in ensuring secure, appropriate, and timely access to enterprise resources, supporting our Identity and Access Management (IAM) strategy.

This position involves an on-call rotation covering weekends and country holidays to support our ‘follow the sun’ model across Kuala Lumpur, Cork, and U.S. IAM teams. On-call duties are scheduled from Saturday 5:00 a.m. to Sunday 5:00 p.m. local time, focusing on resolving priority IAM requests.

Why this role matters:

The SecOps Engineering – Authentication Tech Lead is responsible for delivering and supporting the company's 24/7 identity platforms and services, ensuring security and efficiency in identity and access services. Responsibilities include operations, incident management, change management, and collaboration with cross-functional teams to maintain compliance and enhance our IAM program.

How you’ll make an impact:

Team and Technical Leadership:

• Recruit, hire, and develop high-performing identity operation engineers.
• Provide coaching, career development, and performance management.
• Foster a culture of innovation, continuous learning, and operational discipline.
• Cultivate a diverse and inclusive team.
• Stay updated on IAM technologies, security threats, and regulations.
• Drive adoption of innovative solutions for complex IAM challenges.
• Serve as a technical lead and escalation point for team members.

Operational Excellence:

• Lead incident management, change management, and problem resolution to support 24/7 services.
• Monitor IAM systems performance and health, perform maintenance, and troubleshoot issues.
• Manage IAM authentication system components, ensuring updates and security patches.
• Analyze system metrics, recommend improvements, and implement enhancements.
• Maintain documentation and provide status updates.
• Coordinate with IT teams and stakeholders for seamless operations.
• Plan for system capacity and future growth.
• Support user issues and requests related to Identity services.
• Assist with audit and compliance requests.
• Develop and deploy solutions to resolve problems, conducting root cause analysis and implementing corrective actions.
• Identify process improvement opportunities and implement best practices.

Is this you?

• Bachelor's degree in Computer Science, Engineering, or related field.
• 5+ years supporting, delivering, and securing IAM services.
• 5+ years experience with Active Directory, Entra ID, or Okta.
• 5+ years experience with authentication and authorization technologies (e.g., MFA, LDAP, Kerberos, OAuth, SAML, OpenID Connect).

Additional preferences:

• Experience with ITIL frameworks.
• Collaborative skills with technical teams and stakeholders.
• Ability to work remotely with distributed teams.
• Critical thinking and analytical skills.
• Excellent communication and presentation skills.
• Knowledge of cloud services (AWS/Azure) and security controls.
• Relevant certifications (e.g., CISSP, CISM).

Lilly is committed to supporting individuals with disabilities. If you need accommodations during the application process, please complete the workplace accommodation form. Lilly does not discriminate based on age, race, religion, gender, sexual orientation, gender identity, or other protected statuses.