SEA- L&D Operations & Technology Team Lead 1

Deloitte PLT; Kuala Lumpur; On-site; MYR 90,000 - 120,000; Full time

Job summary

A leading consulting firm in Kuala Lumpur is seeking a SEA- L&D Operations & Technology Team Lead to redefine learning operations and build a digital-first ecosystem. The ideal candidate will have 5–7 years of experience in L&D operations, with at least 2 years in a leadership role, and a strong proficiency in technology and data analytics. This position offers growth potential in regional leadership or tech-specialist roles.

Benefits

Clear path to regional leadership or tech-specialist roles

Innovative work environment

Qualifications

• 5–7 years in L&D operations, with 2+ years in leadership.
• Regional exposure preferred.
• Agile, innovative, and passionate about transformation.

Responsibilities

• Build and manage a high-performing team.
• Oversee end-to-end learning operations across countries.
• Champion automation and digital tools to enhance efficiency.
• Use analytics to track impact and personalize learner journeys.
• Introduce new solutions to elevate learner engagement.

Skills

Proficiency in LMS

Automation tools

AI-driven solutions

Data analytics

Stakeholder management

Project management

Education

Bachelor’s in HR, Business, or Tech

Job description

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SEA- L&D Operations & Technology Team Lead 1

Location: Kuala Lumpur, MY

Title: SEA- L&D Operations & Technology Team Lead

Are you ready to unleash your potential?

At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.

We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society’s biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices.

Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals.

We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions.

Ready to unleash your potential with us? Join the winning team now!

About the Role

Lead Learning Transformation Across Southeast Asia

We’re looking for a strategic, tech-driven leader to redefine learning operations and build a digital-first ecosystem that delivers speed, efficiency, and impact. This is your opportunity to shape the future of L&D through technology, automation, and innovation.

Purpose of the Role

Drive operational excellence and innovation by leading a high-performing team, leveraging technology, AI, and automation to deliver seamless learner experiences, accurate reporting, and scalable solutions across Southeast Asia.

What You’ll Do

• Lead & Inspire: Build and manage a high-performing team, fostering collaboration and accountability.
• Optimize Operations: Oversee end-to-end learning operations—platforms, learner support, compliance, reporting, vendor management, and program delivery across multiple countries.
• Enable Technology: Champion automation and digital tools to streamline workflows and enhance efficiency.
• Leverage Data: Use analytics to track impact, predict trends, and personalize learner journeys.
• Innovate Continuously: Introduce new solutions to elevate learner engagement and experience.

Your role as a leader

• Demonstrate a strong commitment to personal learning and development.
• Understand how our daily work contributes to the priorities of the team and business.
• Understand the set expectations and demonstrate accountability in keeping personal performance on track.
• Actively focus on developing effective communications and relationship-building skills with stakeholders, clients and team.
• Demonstrate an appreciation for working with others.
• Understand what is fundamental to Deloitte’s success as a business.
• Demonstrate integrity and an awareness of strengths, differences, and personal impact.
• Develop their understanding of Deloitte and offer a fresh perspective.

Requirements:

• Experience: 5–7 years in L&D operations, with 2+ years in leadership; regional exposure preferred.
• Skills: Proficiency in LMS, automation tools, AI-driven solutions, and data analytics; excellent stakeholder management across diverse cultures and ability to lead multiple projects under tight timelines.
• Mindset: Agile, innovative, and passionate about driving transformation.
• Education: Bachelor’s in HR, Business, or Tech; advanced certifications a plus.

Why Join Us?

• Growth: Clear path to regional leadership or tech-specialist roles.

Be part of a team that powers learning transformation—combining technology, data, and innovation to create a future‑ready learning ecosystem.

Requisition ID: 111565

In Malaysia, the services are provided by Deloitte and other related entities in Malaysia ("Deloitte in Malaysia"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Malaysia, which is within the Deloitte Network, is the entity that is providing this Website.