School Administrator and Student Support Coordinator

UNDO Academy; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

An educational institution in Malaysia is seeking a highly organized School Administrator and Student Support Coordinator. Responsibilities include managing general administration and student data, fostering positive relationships with parents, students, and staff, and ensuring a vibrant academic environment. The ideal candidate will have strong organizational and interpersonal skills, be proficient in multiple languages, and possess a diploma or bachelor's degree. This role offers a competitive salary and professional development opportunities.

Benefits

Competitive salary with EPF and SOCSO

Professional development opportunities

Qualifications

• Open to Malaysians only.
• Able to work independently and collaboratively in a team.
• Commitment to diversity, equity, and inclusion in a vibrant academic setting.

Responsibilities

• Build positive relationships with parents, students, and staff.
• Manage general administration tasks and scheduling.
• Guide students through the entire lifecycle, from admission to graduation.

Skills

Excellent communication and interpersonal skills

Proficient in English, Malay, and Mandarin

Strong organizational skills

Multitasking skills

Education

Diploma/Bachelor’s degree

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

School Administrator and Student Support Coordinator

Job Title: School Administrator and Student Support Coordinator

Company Name: UNDO Academy

Location: Petaling Jaya, Selangor

Are you a highly organized individual with a passion for education? UNDO Academy is seeking a dedicated School Administrator to join our team and contribute to the smooth functioning of our academic environment. This role involves a diverse range of responsibilities, from managing general administration to fostering positive relationships with students, parents, and staff.

General Administration

• Build positive relationships with parents, students, and staff.
• Assist in organizing meetings and events (School Open Days, Educational Fairs, School Visits, etc).
• Handle calls and emails, directing inquiries to the right department.
• Greet and help visitors at the front desk.
• Manage administrative tasks like scheduling, filing, and data entry.
• Translate and edit documents, including presentations and promotional materials.
• Act as secretary to the management committee, preparing agendas and keeping minutes.
• Maintain office supplies and ensure a clean, secure, and well‑functioning workspace.
• Create a safe and inclusive environment, address conflicts, implement discipline policies, and promote positive behaviour strategies.
• Support the team with various administrative tasks.

Student Support

• Arrange and manage student data (Facebook Group, ID, WhatsApp, attendance, leave).
• Guide students through the entire lifecycle, from admission to graduation.
• Build relationships with current and potential students through various channels.
• Monitor billing and collections, issue receipts as needed.
• Act as a liaison between teachers, students, parents, and the community for appointments.
• Assist in coordinating Student Hostel services and maintenance.

Requirements

• Open to Malaysians only.
• Excellent communication and interpersonal skills.
• Proficient in English, Malay, and Mandarin (knowledge of multiple languages is a plus).
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Able to work independently and collaboratively in a team.
• Strong organizational, interpersonal, communication, and multitasking skills.
• Commitment to diversity, equity, and inclusion in a vibrant academic setting.
• Previous experience as an administrative assistant or in a similar role is advantageous.

Qualifications

• Diploma/Bachelor’s degree; additional qualifications in Office Administration or related field are a plus.
• Familiarity with basic office equipment and computer systems.
• Attention to detail and effective problem‑solving skills.

Benefits

• Competitive salary with EPF and SOCSO.
• Professional development opportunities.

If you are passionate about contributing to a positive educational environment and possess the required qualifications, we invite you to apply.

UNDO Academy is an equal opportunity employer. We encourage candidates from all backgrounds to apply.