Sales Technician

Cyberfix; Parit Buntar; On-site; MYR 200,000 - 250,000; Full time

Job summary

A technology service provider in Malaysia is seeking a Sales Technician to manage both phone repairs and front-desk sales. The successful candidate will perform tasks such as screen and battery replacements, troubleshooting phone issues, and assisting customers at the counter. Strong communication skills and an interest in technical work are essential. Experience in phone repair or work at a phone shop is an advantage. This role offers a dynamic environment where customer service and technical expertise are key.

Qualifications

• Interest in technical work or experience with gadgets.
• Experience in phone repair or working in a phone shop is an advantage.
• Confident and able to communicate well.

Responsibilities

• Perform phone repair tasks: screen replacement, battery replacement, diagnostics, etc.
• Troubleshoot and identify phone issues; provide suitable recommendations to customers.
• Assist customers at the counter and explain products, services, and promotions.

Skills

Phone repair experience

Customer service

Communication skills

Interest in technical work

Job description

We are looking for a Sales Technician who can handle both phone repair and front‑desk sales. The ideal candidate is confident, communicates well, and is comfortable working with gadgets.

Responsibilities

• Perform phone repair tasks: screen replacement, battery replacement, diagnostics, etc.
• Troubleshoot and identify phone issues; provide suitable recommendations to customers
• Assist customers at the counter
• Explain products, services, and promotions clearly
• Handle sales of phones and accessories

Requirements

• Male or female
• Interest in technical work or experience with gadgets
• Experience in phone repair or working in a phone shop is an advantage