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Sales Support (Logistics & Customer Service)

Randstad

Puchong

On-site

MYR 40,000 - 60,000

Full time

Today
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Job summary

A global leader in metals manufacturing based in Puchong, Malaysia, is seeking an Inside Sales Support Specialist. This role involves managing sales orders, coordinating shipments, and providing excellent after-sales service. Candidates should have at least 3 years of experience in order processing or logistics, with strong customer service skills. This position offers opportunities for long-term career growth in a stable environment.

Qualifications

  • 3+ years in order processing, logistics, or sales support.
  • Strong customer service skills with attention to detail.
  • Experience handling shipping schedules and paperwork.

Responsibilities

  • Process sales orders and support external sales staff.
  • Monitor stock and update customers on order status.
  • Coordinate shipments and manage logistics documentation.
  • Resolve customer inquiries promptly and professionally.
  • Collaborate with international teams to ensure smooth deliveries.

Skills

Order processing
Logistics coordination
Customer service skills
Attention to detail

Education

Associate Degree/Diploma
Job description
Job Highlights
  • Support sales with order processing and logistics coordination
  • Work in a stable global metals manufacturing company
  • Opportunity for long-term career growth with regional exposure
About the Job

We’re hiring an Inside Sales Support Specialist to assist the sales team by managing orders, coordinating shipments, and ensuring excellent after-sales service. You’ll be the key link between customers, sales, and supply chain teams to keep everything running smoothly.

Key Responsibilities
  • Process sales orders and support external sales staff
  • Monitor stock and update customers on order status
  • Coordinate shipments and manage logistics documentation
  • Resolve customer inquiries promptly and professionally
  • Collaborate with international teams to ensure smooth deliveries
Skills & Experience Required
  • 3+ years in order processing, logistics, or sales support
  • Strong customer service skills with attention to detail
  • Experience handling shipping schedules and paperwork
  • Knowledge of B2B and industrial products is a plus
Education

Associate Degree/Diploma

How to Apply

Click “Apply” now to join a global leader in the metals industry.

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