Sales Support (Logistics & Customer Service)

Randstad; Puchong; On-site; MYR 40,000 - 60,000; Full time

Job summary

A global leader in metals manufacturing based in Puchong, Malaysia, is seeking an Inside Sales Support Specialist. This role involves managing sales orders, coordinating shipments, and providing excellent after-sales service. Candidates should have at least 3 years of experience in order processing or logistics, with strong customer service skills. This position offers opportunities for long-term career growth in a stable environment.

Qualifications

• 3+ years in order processing, logistics, or sales support.
• Strong customer service skills with attention to detail.
• Experience handling shipping schedules and paperwork.

Responsibilities

• Process sales orders and support external sales staff.
• Monitor stock and update customers on order status.
• Coordinate shipments and manage logistics documentation.
• Resolve customer inquiries promptly and professionally.
• Collaborate with international teams to ensure smooth deliveries.

Skills

Order processing

Logistics coordination

Customer service skills

Attention to detail

Education

Associate Degree/Diploma

Job description

Job Highlights

• Support sales with order processing and logistics coordination
• Work in a stable global metals manufacturing company
• Opportunity for long-term career growth with regional exposure

About the Job

We’re hiring an Inside Sales Support Specialist to assist the sales team by managing orders, coordinating shipments, and ensuring excellent after-sales service. You’ll be the key link between customers, sales, and supply chain teams to keep everything running smoothly.

Key Responsibilities

• Process sales orders and support external sales staff
• Monitor stock and update customers on order status
• Coordinate shipments and manage logistics documentation
• Resolve customer inquiries promptly and professionally
• Collaborate with international teams to ensure smooth deliveries

Skills & Experience Required

• 3+ years in order processing, logistics, or sales support
• Strong customer service skills with attention to detail
• Experience handling shipping schedules and paperwork
• Knowledge of B2B and industrial products is a plus

Education

Associate Degree/Diploma

How to Apply

Click “Apply” now to join a global leader in the metals industry.