Sales Support Executive

Malaysia Airlines Berhad; Malaysia; On-site; MYR 40,000 - 60,000; Full time

Job summary

A major airline company is seeking a Sales Support Executive to manage customer databases, assist the sales team, and monitor inventory. The ideal candidate has a Bachelor's degree and at least 2 years of experience in sales support. Excellent communication skills and attention to detail are essential. This role offers a stimulating environment and opportunities for professional growth.

Qualifications

• Minimum of 2 years of experience in a sales support or administrative role.

Responsibilities

• Provide administrative support to the sales team.
• Collaborate with sales representatives to address customer inquiries.
• Monitor and manage inventory levels.
• Coordinate with other departments for a seamless customer experience.
• Conduct market research and offer insights.
• Assist with sales presentations and proposals.

Skills

Excellent communication and interpersonal skills

Strong organizational and time management skills

Attention to detail

Results-driven focus

Team collaboration

Education

Bachelor's degree in Business, Marketing, or related field

Job description

Career Opportunities: Sales Support Executive (21587)

This role ensures the smooth functioning of the sales process, from lead generation to order processing and after-sales support. Responsibilities include managing customer databases, monitoring inventory levels, addressing customer inquiries, and providing vital administrative support to the sales team.

Key Accountability

• Provide administrative support to the sales team by preparing sales reports, managing customer databases, and maintaining accurate sales records.
• Collaborate with sales representatives to address customer inquiries, share information about products and services, and facilitate the sales process.
• Monitor and manage inventory levels to ensure stock availability aligns with customer demand.
• Coordinate with other departments to deliver a seamless customer experience, from first customer touchpoint through delivery and after-sales support.
• Conduct market research to identify potential business opportunities and share actionable insights with the sales team.
• Participate in sales meetings, offering recommendations for improvement based on customer feedback and market trends.
• Assist with the preparation of sales presentations and proposals, providing administrative support as required.

Qualification & Working Experience

• Bachelor's degree in Business, Marketing, or related field
• Minimum of 2 years of experience in a sales support or administrative role.

Personality Traits

• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
• Strong organizational and time management skills, with the ability to manage multiple priorities and meet tight deadlines.
• Keen attention to detail, with the ability to identify errors and inconsistencies in data.
• Results-driven, with a focus on delivering exceptional customer service and exceeding customer expectations.
• Ability to work effectively in a team environment, collaborating with sales representatives and other departments to achieve sales targets.
• Ability to work effectively under pressure, manage multiple priorities, and meet tight deadlines.