Sales & Service Executive (Pulau Pinang)

Aeon Credit Service; Penang; On-site; MYR 150,000 - 200,000; Full time

Job summary

A financial services company in Penang is seeking a dedicated customer service representative to ensure quality service and smooth branch operations. The ideal candidate should possess a diploma or degree and have 1-2 years of experience in the retail or financial industry. Responsibilities include achieving sales targets for various products, executing tasks assigned by the Branch Head, and ensuring the branch is clean and safe for customers and staff. Communication skills in both Bahasa Malaysia and English are essential.

Qualifications

• Minimum 1-2 years working experience in Counter Service/Retail/Insurance/Telemarketing/Banking/Financial industry.
• Able to communicate well both orally and in writing in Bahasa Malaysia and English.
• Advantage to those with own transportation.

Responsibilities

• Deliver excellent quality of customer service towards internal and external customers.
• Ensure branch operation runs smoothly and adhere to operational procedures.
• Achieve sales in Personal Financing products, card recruitment, and insurance.
• Execute operational tasks assigned by Branch Head.
• Maintain cleanliness and upkeep of branch for customer and staff safety.

Skills

Communication skills in Bahasa Malaysia

Communication skills in English

Customer service skills

Education

Diploma or Degree in any discipline

Job description

To deliver excellent quality of customer service towards internal and external customers.

To ensure branch operation runs smoothly and adhere strictly to BSP for all operational procedure.

To deliver excellent achievement in sales for Personal Financing product, card recruitment, insurance product and any other products as assigned.

Execute operational tasks as assigned by Branch Head.

To ensure cleanliness and upkeep of branch for customer and staff safety and comfort.

Compulsory to undertake and carry-out operations related task daily including manning greeter / reception counter on rotational basis.

Willingness to be on duty on shift, weekend & Public Holidays.

Locations:

AEON Credit AB Prai

AEON Credit Bukit Mertajam Flagship

Requirements:

Possesses Diploma or Degree in any discipline

Minimum 1-2 years working experience in Counter Service/ Retail/ Insurance/ Telemarketing/ Banking/ Financial industry

Able to communicate well both orally and in writing in Bahasa Malaysia and English

Advantage to those with own transportation.

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