Sales & Service Executive

AEON Credit Service (M) Bhd; Seberang Perai; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading consumer financing provider in Malaysia is seeking dedicated individuals for customer service roles at their Penang branch. Candidates should have a diploma or degree in any discipline and preferably 1-2 years of experience in counter service or retail. Responsibilities include ensuring smooth branch operations, delivering excellent customer service, and achieving sales in personal financing products. Strong communication skills in Bahasa Malaysia and English are essential, and having personal transportation is advantageous.

Qualifications

• Minimum 1-2 years working experience in Counter Service/ Retail/ Insurance/ Telemarketing/ Banking/ Financial industry.
• Able to communicate well both orally and in writing in Bahasa Malaysia and English.
• Advantage to those with own transportation.

Responsibilities

• Deliver excellent quality of customer service towards internal and external customers.
• Ensure branch operation runs smoothly and adhere strictly to operations procedures.
• Achieve sales in Personal Financing products, card recruitment, and insurance.

Skills

Customer service

Communication in Bahasa Malaysia

Communication in English

Education

Diploma or Degree in any discipline

Job description

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To deliver excellent quality of customer service towards internal and external customers.

To ensure branch operation runs smoothly and adhere strictly to BSP for all operational procedure.

To deliver excellent achievement in sales for Personal Financing product, card recruitment, insurance product and any other products as assigned.

Execute operational tasks as assigned by Branch Head.

To ensure cleanliness and upkeep of branch for customer and staff safety and comfort.

Compulsory to undertake and carry-out operations related task daily including manning greeter / reception counter on rotational basis.

Willingness to be on duty on shift, weekend & Public Holidays.

Location

AEON Credit Bukit Mertajam Flagship

Requirements

• Possesses Diploma or Degree in any discipline
• Minimum 1-2 years working experience in Counter Service/ Retail/ Insurance/ Telemarketing/ Banking/ Financial industry
• Able to communicate well both orally and in writing in Bahasa Malaysia and English
• Advantage to those with own transportation.

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AEON Credit Service (M) Berhad is a leading consumer financing provider with business operations in Japan, Malaysia, Hong Kong, Thailand, Taiwan and China. We established a strong presence in Malaysia since 1996 with a wide range of consumer financial services. Our portfolio currently includes credit card, personal financing and easy payment scheme which help enrich the livelihood of many Malaysians.

We offer an exciting and dynamic workplace for all employees. As part of our expansion plan, we are on the lookout for talented individuals who strive for excellence. If you are visionary go‑getter, come join us today. Together, we can shape a promising and satisfying career path.

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