Sales & Service Executive — Branch Operations & Customer Growth

AEON Credit Service (M) Bhd; Seberang Perai; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading consumer financing provider in Malaysia is seeking dedicated individuals for customer service roles at their Penang branch. Candidates should have a diploma or degree in any discipline and preferably 1-2 years of experience in counter service or retail. Responsibilities include ensuring smooth branch operations, delivering excellent customer service, and achieving sales in personal financing products. Strong communication skills in Bahasa Malaysia and English are essential, and having personal transportation is advantageous.

Qualifications

• Minimum 1-2 years working experience in Counter Service/ Retail/ Insurance/ Telemarketing/ Banking/ Financial industry.
• Able to communicate well both orally and in writing in Bahasa Malaysia and English.
• Advantage to those with own transportation.

Responsibilities

• Deliver excellent quality of customer service towards internal and external customers.
• Ensure branch operation runs smoothly and adhere strictly to operations procedures.
• Achieve sales in Personal Financing products, card recruitment, and insurance.

Skills

Customer service

Communication in Bahasa Malaysia

Communication in English

Education

Diploma or Degree in any discipline

Job description

A leading consumer financing provider in Malaysia is seeking dedicated individuals for customer service roles at their Penang branch. Candidates should have a diploma or degree in any discipline and preferably 1-2 years of experience in counter service or retail. Responsibilities include ensuring smooth branch operations, delivering excellent customer service, and achieving sales in personal financing products. Strong communication skills in Bahasa Malaysia and English are essential, and having personal transportation is advantageous.