Sales Operations Executive

Recooty; Kepong; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading sales organization in Kuala Lumpur is seeking a Sales Operations Executive to oversee operational efficiency and support the sales team. The ideal candidate will have experience as an operations supervisor, strong analytical skills, and excellent organizational capabilities. Responsibilities include monitoring processes, analyzing performance, and driving improvements across departments. If you are results-oriented and possess effective communication skills, we’d love to hear from you.

Qualifications

• Experience as an operations supervisor or similar role is essential.
• Relevant training or certifications in Sales Operations preferred.
• Knowledge of operational principles and policies is important.

Responsibilities

• Oversee efficiency of operational processes.
• Analyze business requirements and customer needs.
• Participate in strategic planning and goal-setting.
• Provide administrative and customer support.
• Monitor and report on department performance.

Skills

Operations supervision

Organizational skills

Analytical skills

Attention to detail

Communication skills

Education

Degree in operations management or business administration

Job description

Job brief

We are looking for Sales Operations Executives to join our team.

Sales Operations responsibilities include implementing the right processes across the company and enabling business growth. You’ll assess our departments’ operational methods and propose ways to improve them. Sales Operations also supports our sales team to ensure our organization reaches the sales goals each year.

You will also be building presentations and documents for the sales team, conducting research and analyzing data and overseeing various administrative tasks required to ensure our organization reaches our sales goals. Ultimately, you will work with a team of Salespeople to support the overall sales process.

Project management and effective communication are important operationskills. To succeed in this role, you should also be a good problem-solver with sharp, analytical thinking. If you are result-oriented and have excellent organizational skills, we’d like to meet you.

Responsibilities

• Oversee efficiency of operational processes
• Participate in strategic planning and goal-setting for various business functions
• Analyze business requirements and customer needs
• Research methods to improve operations and reduce costs
• Monitor and report on department performance
• Supervise, train staff in products, market and processes for sales excellence
• Provide administrative and customer support
• Monitor trade activation spends and ensure claims are submitted
• Handle lead generation and scheduling
• Increase reps’ efficiency with leads, transactions and time management
• Ensure compliance with company policies and regulation

Requirements and skills

• Previous experience as an operations supervisor or similar role
• A degree in operations management or business administration is a plus
• Relevant training and/or certifications in Sales Operations preferred
• Knowledge of operational principles and policies
• Organizational skills and attention to detail
• Strong understanding of the sales process to support the sales team
• Analytical skills to interpret sales data to make suggestions on how to improve the sales process